AIR Care Tool

Question 1

AIR Care tool is used for (4):

Answer 1

1. View PRODUCT PACKAGING
2. View RECEIPT OF RETURNED DEVICE
3. Provide device IMEI #
4. View DAMAGE on returned device

Question 2

AIR Care can be searched by (3):

Answer 2

Can be searched by:
1. IMEI #
2. RETURN TRACKING #
3. RMA #

Question 3

RMA RECEIVED under status in AIR Care tool means:

Answer 3

Device SUCCESSFULLY RETURNED to AT&T is shown how & where?

Question 4

RMA CANCELLED under STATUS in AIR Care tool means:

Answer 4

Device NOT RECEIVED is shown how & where?

Question 5

Click + on AIR Care tool to do this:

Answer 5

How to find RETURN LABEL TRACKING #

Question 6

PITNEY BOWES website is used to search:

Answer 6

TRACKING LABEL status for device returns involving AIR Care tool: