Administrative Duties of a Medical Assistant Flashcards
What is the first step in a medical office when a patient arrives?
Greeting patients
Which task involves managing written communication for the medical office?
Handling correspondence
What task ensures that patients have scheduled times for their medical visits?
Scheduling appointments
Which responsibility involves managing incoming and outgoing calls in the medical office?
Answering telephones
What is crucial for ensuring that information is passed effectively between patients, their families and your coworkers?
Communicating with patients, families, and coworkers
Which task involves organizing and storing patient medical records?
Creating and maintaining patient medical records
What involves handling the financial aspects of the medical office, including insurance claims
Handling billing, bookkeeping, and insurance claim form processing
What is the role of converting spoken or written medical information into written form?
Performing medical transcription
Which task coordinates patient admissions and schedules necessary medical tests?
Arranging for hospital admission and testing procedures
What responsibility involves making sure that the office has enough supplies for day-to-day operations?
Organizing and managing office supplies
Which task requires explaining explaining medical procedures to patients so they understand what to expect?
Explaining treatment procedures to patients
What is the task of helping patients understand their health conditions and care options?
Educating patients
What task involves applying codes to identify specific medical tests and procedures for billing or lab requests?
Coding for specific procedures and tests when filling out lab requests
What duty involves managing patient payments and discussing payment policies?
Collecting payments and speaking with patients about collection policies
