Additional Study Resources

Question 1

Key messages must be aligned with which of the following?

A. Senior Management Values
B. Communication Objectives
C. Evaluation Methods
D. Sphere of Experience

Answer 1

B. Communication Objectives

Question 2

Value of Strategic Total Rewards Communication (4)

Answer 2

1) Drives business performance,
2) Links business goals with personal outcomes,
3) Leads to understanding and valuing,
4) Defines employer/employee relationship.

Question 3

Steps in Effective Communication (5)

Answer 3

Awareness, Understanding, Acceptance, Commitment, Action.