Active Listening Skills Flashcards
1
Q
Skill where we use our body to communicate and pay attention to our patient
A
Attending
2
Q
Leaning forward
A
Attending
3
Q
Setting aside feelings and thoughts and judgments temporarily
A
Bracketing
4
Q
Invitation to the patient to go on his line of thought
A
Leading (direct/indirect)
Indirect - open invitation
e.g. What can I do for you?
Direct - verbal prompts with a specific direction
5
Q
Involves paraphrasing events and perception checking
A
Reflecting content
6
Q
Involves articulating emotions for the patient
A
Reflecting feeling
7
Q
Involves inquiry about the meaning behind nonverbal cues (e.g. could you tell me what was behind that action?)
A
Reflecting experience
8
Q
Giving questions that elicit more information about a particular topic (digging deeper)
A
Probing
