ABCD Of Dignity Conserving Care Flashcards
Behavior
r Healthcare behaviours should always be predicated on kindness and respect. Small acts can personalise care. Disposition: • Teat contact with patients as you world important clinical intervention. • Professional behaviours towards patients must always include respect and kindness. • Lack of curative options should never rationalise or justify a lack of on-going patient contact. Clinical Examinations: • Always ask the patients permission to perform a physical exam, to include students, etc • Although an exam may be part of routine care, it is not routine for the patient and show that you have some appreciation. • Limit conversations with patient during exams. Communication: • Act in a manner that shows that the patient has your full attention • Always invite the patient to have someone from his or her support network present particularly when you plan to discuss or disclose difficult information. • Personal issues should be raised in a setting that attempts to respect the patients need for privacy. • When speaking to the patient, be seated and be at the patients eye level. • Offer repeated explanations • Present using language the patient will understand and never speak to them in terms that they will not be able to understand. • Always ask if the patient has any further questions and assume there will be opportunities to oppose questions.
Compassion
Attitude and behaviour can be examined within the realm of the intellectual but compassion requires a discourse about the healthcare provider’s feelings. Compassion refers to a deep awareness of the suffering of another coupled with the wish to relieve it. It may come naturally or be acquired over time. Ways to show it: • An understanding look • A gently touch on the shoulder, arm, or hand • Some form of communication, spoken or unspoken, that acknowledges the person beyond their illness.
Dialogue
It can be the most or least important. It must acknowledge the patient beyond the illness itself to bolster their sense of meaning and purpose. It is necessary to give a patient a sense of meaning and dignity and creates an atmosphere of trust and honesty.
Attitude
This underscores the need for healthcare providers to examine their attitudes and assumptions towards patients. Attitude is an enduring learnt predisposition to behave in consistent way towards a given class of objects as they are conceived to be. It might not reflect reality. Patients look at health care providers and see a mirror and seek a positive image of themselves and their continued sense of work.