A8 Providing person/centred care Flashcards
What do the NHS core values ensure?
That everyone is treated fairly
What are the 6 C’s?
-care
-compassion
-courage
-commitment
-communication
-competence
What are the key principles of the care act 2014?
-empowerment
-prevention
-protection
-partnership
-proportionality
-accountability
What are the 5 principles of the mental capacity act?
-assume capacity
-supported decision making
-unwise decisions
-best interest
-less restrictive option
What are 2 ways to overcome barriers to communication?
- actively listening
- speaking clearly
What are 3 examples of holistic approaches?
- person centred planning
- person centred care
- do not resuscitate (DNR)
What are 3 reasons why it is important to practice and promote the 6 C’s?
- it ensures privacy and dignity
- it protects individuals
- it provides choice
What does bereavement mean?
Sense of loss when someone close passes away
What are 3 examples of barriers to communication?
- language barriers
- sensory disorders
- noisy environments
What are 4 examples of non-verbal communication?
- gestures
- facial expressions
- body language
- makaton
Why is it important to use a holistic approach?
It ensures that any care provided is in the individual’s best interest
What are the 6 NHS core values?
- working together for patients
- everyone counts
- respect and dignity
- improving lives
- compassion
- commitment to quality of care
What are the human stages of life?
- birth to infancy (0-2 years)
- early childhood (3-8 years)
- adolescence (9-18 years)
- early adulthood (19-44 years)
- middle adulthood (46-64 years)
- later adulthood (65 years +)
What is the liberty protection safeguards (LPS) ?
It protects people rights and freedom if they can’t make their own decisions
What are ways to support people dealing with bereavement?
- supporting the family members by giving them a safe and comfy environment w suitable resources e.g tissues
- provide emotional support
What is the difference between skill and quality?
Skill - have to be taught and you have to practice it to stay good
Quality - something that comes naturally and you were always good at it but it just developed
Who does the LPS help?
- someone who lacks the capacity
- someone who has a mental disorder
What are 3 considerations to think of when providing person centred care?
- overall wellbeing
- financial circumstances
- ongoing treatments
What is the mental capacity act 2005 plus amendment 2019?
It’s a framework to empower and protect vulnerable people who are not able to make their own decisions
What is the personalised agenda 2012?
It’s purpose is to put the individuals first in the process of planning, developing and providing care
What are the humans typical care needs throughout their lifespan?
- nutrition and hydration
- general health and wellbeing
- self esteem
- personal growth
- independence
