9.1 Employee Relations Manual (12-2014)

Question 1

What does OER stand for?

Answer 1

Office of Employee Relations.

Question 2

How many bargaining units are managed by the CHP?

Answer 2

We manage 12. (1-5 c)

Question 3

what does SEERA stand for and what was it renamed?

Answer 3

State Employer=Employee relations act, renamed the Ralph C. Dills Act. (2-3)

Question 4

What is the Dills Act

Answer 4

It is a series of government codes which govern collective bargaining . (2-3)

Question 5

If there is a conflict between policy and the contract, which is controlling?

Answer 5

The contract is in all circumstances. (2-6)

Question 6

An association rep has the right to vigorously act to represent the employee. While acting in that capacity, the rep is on equal ground with management. (T/F)

Answer 6

True. (3-5)

Question 7

If a rep requests to engage in representational matters during work hours. is it a may/should/shall that it be granted?

Answer 7

It is a shall unless his absence would interfere with efficient operations. If denied, an alternate time will be arranged. (5-3)

Question 8

A rep desiring access to a work location must do what?

Answer 8

Permission must be requested from the commander stating the purpose and it must be requested a reasonable amount of time prior to the intended visit. (5-3)

Question 9

A rep must obtain permission from whom prior to ingaging in Area rep matters during regular work hours?

Answer 9

The immediate supervisor or designee. (5-3)

Question 10

May access to a work location be denied to a rep who is requesting to conduct representational business while on duty?

Answer 10

It may be denied or delayed for reasons including safety, security, work load requirements, or other legitimate circumstances. (5-3)

Question 11

May the association use Area bulletin boards and if yes, what needs to be done prior to posting anything?

Answer 11

Yes, to post certain notices, the rep must date and initial the material and a copy must be given to the commander/designee at the time of posting. (5-4)

Question 12

Can management remove association material from a bulletin board?

Answer 12

Yes, but it should make every reasonable effort to contact the association to explain the reason. If doubt exists as to the propriety of the material, OER should be contacted. Management retains the final authority for removal. (5-4)

Question 13

Can association business be conducted during work hours?

Answer 13

No, all association business must be conducted on the employees “own time” or during non working hours”. (lunch, breaks, before after work) (6-5)

Question 14

May reps solicit and/or distribute employee organization literature at the work location?

Answer 14

If granted permission a rep may distribute literature before or after work hours or during meal periods in non-work areas. It is appropriate to provide some location on state premises for solicitations. (5-5)

Question 15

May a rep use a departmental telephone?

Answer 15

Yes, as long as it dos not result in toll charges, or interfere with the operation of the office. (5-5)

Question 16

May reps use “release time” to prepare for meet and confer sessions with management?

Answer 16

No, time is for the session and possibly some travel, but not for preparation. (6-3)

Question 17

Who has the authority to grant/deny release time?

Answer 17

The employee’s supervisor, but it must be consistent with policy and the contract. (6-4)

Question 18

Is state release time authorized for off site meetings?

Answer 18

No, if an off site meeting is requested, state release time shall be denied. (6-5)

Question 19

For purposes of Grievances/complaints, is the employee authorized state release time?

Answer 19

A reasonable amount of state release time (during assigned work hours) may be used, if approved by a supervisor, for the purpose of conferring with a rep. (6-6)

Question 20

What form is completed when submitting for release time?

Answer 20

CHP 610. ((6-15)

Question 21

What is the general difference between a grievance and a complaint?

Answer 21

A grievance is a dispute over contract violations, and a complain is over policy or procedures. (7-3)

Question 22

List the levels in grievance/ complaint.

Answer 22

Informal Level: discussion between employee and immediate supervisor.
Level 1: Area commander
Level 2: Division commander
Level 3: Commissioner
Level 4: Director of DPA.  (7-4)

Question 23

Is the information involving complaints/grievances confidential?

Answer 23

yes. (7-4)

Question 24

What form shall be used to file a grievance?complaint?

Answer 24

Chp 94. (7-9)

Question 25

Who is responsible for seeing that the employee relations policies of the CHP are carried out?

Answer 25

Supervisors and managers. (3-3)

Question 26

According to the Dills Act, which employees are not considered “state employees”?

Answer 26

Confidential employees. (13-4)

Question 27

What is the purpose of Department Employee relation program?

Answer 27

Encourage harmonious relations and establish equitable/peaceful resolution. (1-3)

Question 28

What is the key to increased job satisfaction?

Answer 28

open communication. (1-3)

Question 29

Who is responsible for administering employee relations policies?

Answer 29

Office of Employee Relations. (1-3)

Question 30

The Dills Act, which Governs Collective Bargaining is found in what code?

Answer 30

Government Code. (2-4)

Question 31

Per CHP policy, the Peace Officer Procedural Bill of Rights applies to who?

Answer 31

All CHP employees except cadets. (2-5)