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PMP Exam 2 > 9 - Project Human Resource Management > Flashcards

9 - Project Human Resource Management Flashcards

1
Q

What is the subset of a project team that is responsible for the project management and leadership activities such as initiating, planning, executing, monitoring, controlling and closing the various project phases?

A

The project management team, also known as the core, executive, or leadership team

09.0 Project Human Resource Management

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2
Q

What is the process of identifying and documenting project roles, responsibilities and required skills reporting relationships and creating a staffing management plan?

A

Plan Human Resource Management

09.1 Plan Human Resource Management

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3
Q

What is the process of identifying and documenting project roles, responsibilities and required skills, reporting relationships and creating a staffing management plan?

A

Plan Human Resource Management

09.1 Plan Human Resource Management

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4
Q

What is RAM?

A

Responsibility Assignment Matrix

A grid that shows the project resources assigned to each work package. It is used to illustrate the connections between work packages or activities and project team members.

  1. 1.2. Plan Human Resource Management: Tools and Techniques
  2. 1.2.1 Organization Charts and Position Descriptions
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5
Q

What is RACI?

A

Responsible accountable consult inform

09.1.2.1 Organization Charts and Position Descriptions

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6
Q

What is an OBS?

A

Organizational breakdown structure

09.1.2.1 Organization Charts and Position Descriptions

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7
Q

What is a RAM?

A

Responsibility Assignment Matrix - it is used to illustrate the associations between work (work packages or activities) that needs to be done and the project team members

09.1.2.1 Organization Charts and Position Descriptions

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8
Q

What is RACI?

A

It is a form of Responsibility Assignment Matrix which stands for:- Responsible- Accountable- Consult- Inform

09.1.2.1 Organization Charts and Position Descriptions

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9
Q

What documents team member roles and responsibilities?

A

Organization charts and position descriptions

09.1.2.1 Organization Charts and Position Descriptions

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10
Q

What are formal and informal contacts that will influence the other staffing management decisions?

A

Networking

09.1.2.2 Networking

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11
Q

What are the three parts of the human resources management plan?

A
  1. Roles and responsibilities
  2. Project management Organization Charts
  3. Staffing management Plan

09.1.3.1 Human Resource Management Plan

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12
Q

If team members have questions about compliance and safety, where do they find it?

A

Staffing management

09.1.3.1 Human Resource Management Plan

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13
Q

Team members have questions on compliance, which plan would you direct them to?

A

The staffing management plan - a subset of the HR management plan

09.1.3.1 Human Resource Management Plan

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14
Q

What is the process of confirming human resources availability and obtaining the team necessary to complete project assignments?

A

Acquire Project Team

09.2 Acquire Project Team

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15
Q

What is the process of confirming human resources availability and obtaining the team necessary to complete project assignments?

A

Acquire Project Team

09.2 Acquire Project Team

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16
Q

When is pre-assignment defined?

A

In the proposal or in the charter

09.2.2.1 Pre-assignment

17
Q

What is the relationship between co-location and virtual teams?

A

While co-location is considered a good strategy, the use of virtual teams is sometimes unavoidable.

09.2.2.4 Virtual Teams

18
Q

What is information that is developed and used to rate or score potential team members in the Acquire Project Team process?

A

Multi-criteria Decision Analysis

09.2.2.5 Multi-Criteria Decision Analysis

19
Q

What are the five stages of team development?

A
  1. Forming
  2. Storming
  3. Norming
  4. Performing
  5. Adjourning

09.3.2.3 Team-Building Activities

20
Q

What stage of team development does a PM try to take their team to as quickly as possible?

A

Performing stage

09.3.2.3 Team-Building Activities

21
Q

What documents the performance of team members measuring technical success, schedule performance and cost performance?

A

Team Performance Assessments

09.3.3.1 Team Performance Assessments

22
Q

What is the process of tracking team member performance, providing feedback, resolving issues, and managing changes to optimize project performance?

A

Manage Project Team

09.4 Manage Project Team

23
Q

From where do we derive the results compiled in work performance reports?

A
  1. Control Schedule
  2. Control Cost
  3. Control Quality
  4. Validate Scope

09.4.1.5 Work Performance Reports

24
Q

What documentation about current project status is compared to forecasts and assists in determining future requirements and updates to the staffing management plan?

A

Work Performance Reports

09.4.1.5 Work Performance Reports

25
Q

From what four processes do we derive the results compiled in work performance reports?

A
  1. Control Schedule
  2. Control Cost
  3. Control Quality
  4. Validate Scope

09.4.1.5 Work Performance Reports

26
Q

What form of conflict management includes forcing a solution on the other parties?

A

Force/ Direct

09.4.2.3 Conflict Management

27
Q

What are the five strategies of Conflict Management?

A
  1. Withdraw/ Avoid
  2. Smoothing/ Accommodate
  3. Comprise/ Reconcile
  4. Force/ Direct
  5. Collaborating/ Problem Solving

09.4.2.3 Conflict Management

28
Q

What occurs when one party in a conflict gets up and leaves, refusing to further discuss?

A

Withdrawal / AvoidingResolving Conflicts

09.4.2.3 Conflict Management

29
Q

What occurs when one person in a conflict forces a solution on the other parties?

A

Force/ Direct. This does not lead to a permanent solution.

09.4.2.3 Conflict Management

PMP Exam 2 (14 decks)

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