9. Consumer Choices and Financial Decisions Flashcards
Mental accounting
The psychological process by which individuals record, summarise and analyse their finances in their heads
3 components of mental accounting
- How outcomes are perceived and experienced and how decisions are made and evaluated
- Assignment of activities to specific accounts
- Frequency with which accounts are evaluated
Comprehensive account
Take wealth, future earnings etc into account
Minimal account
Only examine differences between options
Topical account
Compare consequences
What experiment did Kahenman and Tversky create which proved people use topical accounting?
The one with a calculator and a jacket where people prefer to save £5 on a £15 calculator when also buying a £125 jacket then save £5 on a £125 calculator when buying a £15 jacket
Hedonic framing
How people try to maximise psychological pleasure and minimise pain when dealing with gains and losses
What are the four principles of hedonic framing?
- Segregate gains
- Integrate losses
- Integrate smaller loss with larger gain
- Segregate small gains from larger losses
Acquisition utility
Value of a good obtained relative to its price
Transaction utility
The difference between the smoking paid and the reference price of the good
How do the opening and closing of mental accounts affect trading stocks?
People are reluctant to realise losses snd too quick to realise gains. In other words they are preferring to sell a stock that has increased in value over time rather than selling a stock that has decreased in value
Sunk costs fallacy
Pursuing an inferior option because of previously investing non recoverable resources in the option
Escalating commitment
Continued commitment and increased allocation of resources to a failing course of action, often in the hope of recouping past losses associated with that course of action
Describe the sunk costs for self and others experiment
Imagine you have (paid £200/ won a free/ friend paid £200) for a ticket for a game that now has terrible weather conditions and you are unlikely to enjoy, do you go?
Results of sunk cost for self and others results
•highest attendance when you have paid, then when friend has paid, lowest if it’s free since there are no sunk costs