8. Command and Control Flashcards

1
Q

Control and Command: Policy and Principles

  • What does control and command include? (4) and
  • When does coordination of CC occur? (2)

Incl - ldrshp, coord, eff dec-mkg, bhav lwfy & ethy - prev & vic foc

Occ - cc commu all respodrs, givg appro tskgs compl corrtly & tmly

A

Includes;

  • Leadership
  • Coordination
  • Effective decision-making, and
  • Behaving lawfully and ethically and with a prevention and victim focus.

Coordination occurs;

  • when CC is communicated to all responders to an incident, and their agencies
  • by giving appropriate taskings that are completed correctly, and in a timely manner.
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2
Q

Control and Command: Overview

In dealing with any risk, Police use a threat assessment tool called TENR, outline what this is.

A

T - Threat is assessed: by any individual, any act or anything that is likely to cause harm or have potential to hinder police to perform their duties.

E - Exposure is managed: including the potential for harm (physical or otherwise) to people, or the security of places or things.

N - Necessity to intervene immediately is considered. Is there a need to intervene now, later, or not at all?

R - Response: Any response must be proportionate and based on a considered assessment of the Threat, Exposure and Necessity.

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3
Q

Control and Command: Overview

What is the difference between the terms ‘Control’ (1) and ‘Command’? (1)

Ctrl - opps hoz agces

Comm - opp vrt wthn org

A
  • Control - operates horizontally across agencies, and is responsible for coordinating and directing the response to an incident.
  • Command - operates vertically within an organisation, it describes internal ownership, administrative responsibility and direction of the organisation’s personnel and resources.
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4
Q

Control and Command: Overview

Control and Command consists of 3 essential elements, what are they, and how does this relate to the Controller/ Commander’s role?

led, dm, ctrl

role - prov l, mk dec, ensu dirtves impl exerc ctrl

A
  • Leadership, Decision-making, Control
  • Its the Controller/ Commander’s role to provide leadership, make decisions within their authority, and ensure their directives are implemented by exercising control.
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5
Q

Control and Command: Overview

As an Incident Controller/ Commander, it is vitally important that key decisions are what? (1)

A
  • Recorded or documented in a decision log.
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6
Q

Control and Command: Overview

What is the Command and Control model used by the NZ Police? (1)…and for what reasons? (4)

Model - c

Reasons - 1 mdl ccc, constnt any int-agcy resp, undstd & practsd agcy parts, constnt ccc sops alrdy plce

A

CIMS - Coordinated Incident Management Systems

  • it provides one model of command, control and coordination.
  • its consistent with (and required in) any inter-agency response in NZ.
  • Its understood and practised by our agency partners
  • it is consistent with command, control and coordination SOPs already in place (to national level).
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7
Q

Control and Command: Overview

What is CIMS designed for? (3)

mlti-agcy resp emer inc, mens coord effs agies, protg lfe, prop & enviro

A
  • It’s designed for a multi-agency response to an emergency incident.
  • It provides a means of coordinating the efforts of different agencies as they work towards the common goal of responding to and stabilising an incident, and
  • protecting life, property and the environment.
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8
Q

Control and Command: Overview

What are the 6 environments that the Police Control and Command system will be used in?

bau, ris tde inc, crit inc, maj inc, plnnd ops, spon ops

A
  1. BAU
  2. Rising tide incidents
  3. Critical incidents
  4. Major critical incidents
  5. Planned operations
  6. Spontaneous operations.
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9
Q

Principles of Control and Command

What are the principles of control and command? (5)

unty cc, spn cc, contnuty & sust cc, delg cc, oblgns cc

A
  1. Unity of C&C - only one CC structure and command authority at any one time.
  2. Span of C&C - between 2 to 7 direct reports.
  3. Continuity and sustainability of C&C - all CC must be sustainable
  4. Delegation of C&C,
  5. Obligations of C&C - responsible for community safety and ensuring lawful ethical professional behaviour.
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10
Q

Control and Command: Delegation of C & C

The principle of ‘Delegation C & C’ comprises of what?

cntrlstn cc & dcntrlstn exctn

A
  • the centralisation of control/command & decentralisation of execution.

Controllers & Commanders have responsibility at each of their levels to implement their delegated part of the operational plan. They should be given the necessary direction & resources to conduct the task without interference.

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11
Q

Control and Command Roles and Responsibilities:

What are the 5 response levels of CIMS?

nat, reg, loc, inci, commu

A
  • National - includes agency coordination centres and HQs.
  • Regional - includes multi district responses
  • Local - focuses on district level
  • Incident - tactical/incident control or forward command of an operation.
  • Community - self-help, neighbourhood support and responses that occur without any agency input.
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12
Q

Control and Command Roles and Responsibilities:

As well as the 5 response levels of CIMS, there are also 2 levels of CIMS relating to governance, what are they?

p & s

A
  • Political - government level view of governance
  • Strategic - higher level control and command that involves the Commissioner and other Agency Chief Executives.
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13
Q

Control and Command Roles and Responsibilities:

In an operation, what is the general principle re involving subject matter experts? (1)

A
  • Ensure that subject matter experts are involved in decision making sooner rather than later.
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14
Q

Control and Command Roles and Responsibilities:

Transitioning of Control or Command - who takes control once an incident is reported? (1)

shft comm initly - cnt tkn or sez

A
  • Generally the Shift Commander of COMMS will take the initial control until an operation or tactical commander in the field can safely be handed incident control at the appropriate time.

Note: Control or command cannot be seized or taken, it should be formally handed over.

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15
Q

Control and Command Roles and Responsibilities:

What is the role of the DCC in critical incidents? (2)

sppt & enble cc, rlnshp exi inc ctrlr & dcc

A
  • The DCC is there to support or enable the control and command of critical incidents in the early stages.
  • A relationship must exist between the Incident Controller and the DCC.
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16
Q

Control and Command Roles and Responsibilities:

What is the role of the NCCC in critical incidents? (2)

sppt lwr lvls cc, dcc keps nccc infmd

A
  • The NCCC are there to support lower levels of Control and Command with a picture of what is taking place and to enable the controllers to deliver on intent.
  • The DCC keeps the NCCC informed.
17
Q

Critical Incident Appreciation Process:

What is an ‘appreciation’? (5)

proc ps & dm, allws desgn plnng exec adptn actns, compl indvid / tem, be wrttn, alls clr thght & logi reasng

A
  • Its a process for problem solving and decision-making.
  • allows for design, planning, execution and adaption of actions in an operational evironment.
  • can be completed by an individual or a team
  • should be written (especially for large ops)
  • allows for clear thought and logical reasoning by examining the whole situation.
18
Q

Critical Incident Appreciation Process:

What is the Police ‘appreciation’ format?

AF….

A

AFCO

  • Aim, the aim of the operation
  • Factors, the circumstances, facts or influences which might contribute to the conduct of the operation
  • Courses open, logical and appropriate and courses of action which could achieve the aim.
  • Outline plan, A plan does not need to be detailed but should contain sufficient info for Controller/ Commander to approve it.

Note: once a plan is approved it will be developed into an Ops Order.

19
Q

Critical Incident Appreciation Process:

In the Appreciation process, what ‘factors’ should always be considered in a critical incident operation? (14)

A
  • Ground,
  • time and space,
  • weather and environment,
  • risks,
  • legislation,
  • budget,
  • media,
  • political considerations,
  • police role,
  • log,
  • health and safety,
  • intelligence,
  • community impact assessment,
  • offenders.
20
Q

Critical Incident Appreciation Process:

What information should an ‘Outline Plan’ for a critical incident operation cover? (2)

A
  • It does not need to be detailed but should contain enough information for the Commander/ Controller to approve it.
  • It will cover the Situation, Mission and Execution.
21
Q

Critical Incident Appreciation Process:

What are factors? (2)

A
  • Circumstances, facts or influences that might affect the conduct of the operation.
  • Each factor should be considered and discussed looking at its impact on the operational plan and how it might be mitigated against.
22
Q

NCCC and Emergency Management:

In what circumstances might the NCCC take over an incident? (1)

emerg reqs hghr cc

A
  • When it is an emergency incident requiring higher command and control i.e. national or international operations, or operations involving more than two or more districts.
23
Q

NCCC and Emergency Management:

RIOD is a platform to support CC operations across police. It must be used to provide an integrated national common operating platform that does what?

lnks intl, dplymt & ops enb polcng wll pl, wll dir & wll infrmd

A

Links intel, deployment and operations to enable policing to be;

  • well planned,
  • well directed and
  • well informed.
24
Q

Planning, control and command:

An Ops Order is a written format for a Controller or Commander to document a plan to inform staff on how an operation will be executed.

What are the principle guidelines around them? (4)

wrttn, clr & smp, accu, capble beng exec

A

They should be;

  • written so that a record can be kept.
  • must be clear and simple,
  • as accurate as possible, and
  • clearly capable of being executed.
25
Q

Planning, control and command:

Operations orders should be given in what format?

A

GSMEAC

26
Q

Where possible the incident controller should be at what rank? (1)

A

Sgt or above

27
Q

Planning, control and command:

What are the various types of ‘Orders’? (5)

wo, ad inst, op inst, o odrs, mov odrs

A
  • Warning Orders - preliminary notice warning of an order or operation to follow.
  • Admin Instructions - to coordinate actions that are entirely administrative.
  • Ops instructions - lays down the general plan allowing those receiving them to prepare orders.
  • Ops Orders - orders direct from the CC
  • Movement Orders - issued by HQ whenever staff are moved on-duty over any distance.
28
Q

Planning, control and command:

What is GSMEAC?

A
  • Ground
  • Situation
  • Mission
  • Execution
  • Admin/ logistics
  • Command/ signals
29
Q

Planning, control and command:

What is the purpose of a debrief? (1)

A

To critically examine;

  • what went well during the operation and
  • what areas could have been improved.

Ideally it should be chaired by a senior member who was not involved in the operation and should take place asap after the operation.

30
Q

Planning, control and command:

What is the purpose of ‘Lessons Learnt’? (2)

ky lrngs frm op & debr retaned for bft futr op cc - dly prt op

A
  • That key learnings from an operation and debrief are retained for the benefit of future operation Controllers and Commanders.
  • Whilst they should be addressed at the conclusion of an operation, they should also form a daily part of the operation so that any lessons or mistakes are identified & addressed immediately.
31
Q

Radio protocols

Before transferring control of incident from Comms to field units, the designated (field) controller should not take control before they’ve had an apportunity to do what? (3)

est icp, famil incd - obt brfing, form resp pln.

A
  • establish an incident control point
  • familiarise themselves with the incident and obtain a briefing
  • formulate a response plan.
32
Q

Radio protocols

What are the (4)​ stages of transfering control from comms to a field unit?

dec whn xfer, to wht unt, notf unt, froml app - assgn cll sgn-recrd-ensu evryne knws

A
  1. determine when to transfer
  2. what unit will be appointed
  3. notify unit (report when ready to assum control)
  4. When ready:
  • formally appoint
  • assign call sign
  • record fact assigned
  • ensure all others know
  1. Comms become supportive role
  2. Shift Commander maintains oversight
33
Q

Radio protocols

What is the 6-step process of presenting information in a card event?

s.o.circ, tme dely, d.o.t, m.o.t, desc off/vehs, add info

A
  • Summary of circumstances
  • Time delay
  • Direction of travel
  • Mode of travel
  • Description offenders/vehicles
  • Additional relevant info