3 - Staff Management 2 Flashcards
Staff Management 2
What are the consequences of corrupt police? (3)
c hrm, dmge rep, dmge j sys
- They cause harm to the NZ police and the community.
- They damage our reputation and they stop others from doing professional and ethical police work.
- They damage the Justice system by betraying the community’s trust.
Staff Management 2
What is the impact on police employees who have engaged in corrupt behaviour? (5)
f/l, dmge rep & stg, loss f/j/c, dmge rel , f & f imp
They incur substantial losses;
- financial, legal
- damage to their reputation and standing,
- loss of friendships, job and career prospects
- sometimes damage to their relationships
- Their family and friends are impacted through association, and can experience their own reputational damage in the community.
Staff Management 2
What two things/documents underpin ‘Professional Conduct’?
v, cc
- Police values and
- Code of Conduct
Staff Management 2
The National Manager Police Professional Conduct team is responsible for the national oversight of what?(2)
inves comp cond, s13 dths / sbh
- All investigations into complaints about the conduct of all police employees.
- All incidents reported under section 13 IPCA 1998 involving death or serious bodily harm.
NOTE: While the NM has oversight of these complaints/ incidents, they are managed by the District PPC Manager.
Staff Management 2
Who should be advised in the first instance when a staff member observes internal misconduct or serious deficiency or error in the execution of a police duty or function?
imm Spr
Their immediate Supervisor
Staff Management 2
Who manages the following complaint investigations?
- Minor/misconduct complaints
- s.13 or MOU complaints
emp mgr/spr, ppc mgr
- Minor - Generally employee’s manager/supervisor
- S13 - District Police Professional Conduct Manager
IPCA Act 1988
Section 12(1) IPCA Act 1988 list the main functions of the authority, what are these functions (3)?
rc, inves, ta
- To receive complaints - re any misconduct or neglect of duty by police employees, or concerning any practice, policy or procedure affecting the complainant in a personal capacity
- To investigate these complaints
- To take any action re these complaint (within the Act).
IPCA Act 1988
Under S13 IPCA Act 1988 - Serious Bodily Harm is described as what types of injuries? (7)
f, l, io, imp bf, sc, adm hosp, sx a
- Fractures,
- Deep lacerations
- Injury to internal organs
- Impairment of bodily functions,
- Blow to head that causes severe concussion
- Injuries that result in admission to hospital
- Allegations of sexual assaults
IPCA Act 1988
What does s.15 IPCA Act say that the Commissioner must do with every complaint received by Police? (1)
adv ip…
- Advise the IPCA of all complaints received as soon as possible but no later than 5 working days.
IPCA Act 1988
Section 20 IPCA Act 1988, what must the Commissioner advise the IPCA following the completion of an investigation, and within what time frame?
rslt inv, uph?, act tkn…asap but
Must advise;
The result of the investigation
- if it was upheld, if so,
- what action has been taken or is proposed to rectify the matter.
Timeframe;
ASAP or no later than 2 months
Investigations of complaints and notifiable incidents
What are the 4 key principles underpinning the Police complaints processes?
inv f t e, reas stps tkn, inv g g p, emp r adv alle & r resp
- ensure complaints are investigated fairly, timely and in an effective manner
- all reasonable steps are taken to investigate complaints and notifiable incidents
- ensure they’re investigated within the guidelines of good practice, without bias or c.o.i.
- employees have a right to be advised of the allegation(s) and a right to respond to them.
IPCA - Investigations of complaints and notifiable incidents
What are the 4 categories of complaints used by the IPCA?
ser, ser.sig, conc, mm
- Serious - IPCA may do own investigation
- Serious/Significant -I PCA will actively oversee the investigation
- Matters appropriate for conciliation-referred to Police
- Minor Matters -NFA by IPCA
IPCA - Action on complaints:
When the IPCA receives a complaint, what action may they take? (4)
recv cmplt-if apprte- invstge cmplt pol condct, own accrd-rg ti invstge pub int-notfble inc, ovrse/rvw pol invgtns of cmplts/ntfble inc, tk act re cmplts/inc allwd undr act.
- receive complaint, if appropriate, independently investigate complaints re police conduct
- Investigate, of it own motion, where satisfied there are reasonable grounds to investigate in public interest, any notifiable incident
- oversee or review police investigations of complaints or notifiable incidents
- take such action in respect of complaints, incidents or other matters allowed under the act.
IPCA - Investigations of complaints and notifiable incidents
What is the common sense approach to determining if a matter needs to be reffered to the IPCA under the MOU? (1)
wll inc/mttr rslt lss t & c pol
If the incident or matter will cause a loss in trust and confidence in the New Zealand Police.
Initial action on receiving a complaint
What are the 3 principles when receiving a police complaint from a complainant?
t c c r, comp r & a q, a p
The complainant must;
- be treated with with courtesy, compassion and respect
- have their complaint received and actioned quickly
- be advised of procedure for actioning complaint
Initial action on receiving a complaint
In the event the employee subject to a complaint is the only person available at a Police station (when the complainant calls in), what action should be taken? (2)
rcrd comp dtls, sbmt rprt dppc mgr, arrge indpnt
The employee must
- record the complainant’s details and
- promptly submit a brief report as to the circumstances to the DPPC Manager, who
- will arrange for an independent employee to take the complaint.
Serious complaint made against employee
Who should be notified immediately when a serious complaint is made against any police employee?
c
The Commissioner