6.4 Implementation and Evaluation Flashcards
Define implementation
When all the details have been worked out, the learning objectives are in place, the audience and facilitator have been selected, the materials have been developed, and the site and layout have been determined, it is time to launch the program.
What is the “pilot program”?
The first attempt of any training program offered in a controlled environment with a select audience that represents the most receptive possible segment of the overall target audience.
What does transfer of training mean?
the extent to which trainees are able and willing to take what they learned in the classroom (training) setting and use it back at their desk, their spot on the line, or to manage their teams.
What are three was to transfer what was learned in training tot he job?
Have conditions in the training program identical to those in the job situation, teach principles for applying the behaviors learned in the training program to the job situation, and the contract plan.
How does the contract plan work?
near the end of a training program, each participant drafts a statement indicating which aspects of the program he or she feels will have the most beneficial effect back on the job and then agrees to apply those aspects
What is an overlooked aspect of training?
Marketing or creating a positive “buzz” about the training.
What is evaluation in the ADDIE Model?
It involves determining what, if anything, the training program actually accomplished. It involves the systematic collection of data and information necessary to make effective decisions related to the selection, adoption, value, and modification of training activities.
What is Kirkpatricks four levels of criteria?
Reactions (Did learners like it?), Learning (Did they learn it?), Behavior (Did they use it?) and Results (Did the training investment pay off?)
What is a way to measure ROI?
a supervisory skills training program might be attributed as having reduced the turnover rate of front-line employees by half.
Turnover $500,00 and results $250,00 ROI
When all the details have been worked out, the learning objectives are in place, the audience and facilitator have been selected, the materials have been developed, and the site and layout have been determined, it is highly recommended to launch the entire training program to all segments of the business.
False
It is highly recommended that the first attempt of any training program be treated as a “pilot program”. At this stage, the program should be offered in a controlled environment with a select audience that represents the most receptive possible segment of the overall target audience.
Kirkpatrick’s Four Levels of Criteria are, in order:
Reaction, Learning, Behavior, and Results
Reaction, Behavior, Learning, and Results
Learning, Reaction, Results, and Behavior
Behavior, Reaction, Learning, and Results
Reaction, Learning, Behavior, and Results
Which of the four Kirkpatrick levels suggests to evaluating the effectiveness of training based on the ROI (return on investment)?
Level 1
Level 4
Level 3
Level 2
Level 4
