6.1 Introduction to Employee Training and Development Flashcards
What is employee training and developement?
Learning-based activities that attempt to improve an employee’s current or future performance by increasing his or her ability to perform through the improvement of KSAs (knowledge, skills and abilities).
What formula is used to illustrate an employees performance?
P (performance) = f (knowledge, skills, abilities, and situation), where performance (P) is a function (f) of KSAs and the situation.
What does training usually refer to?
improving skills needed to perform better in the current job
What does development refer to?
improving knowledge for the future.
Training and development are used to do all of the following except what?
Prepare employees for career changes
Improve employees’ attitudes
Help employees that are performing up to par
Evoke new insights
Help employees that are performing up to par
How should training be evaluated?
By determining how innovative the training techniques are
By identifying through surveys, what the employees liked about the training
By finding out how much learning is being transferred to the job
By seeing how many training sessions are being given within a certain amount of time
By finding out how much learning is being transferred to the job
Which of the following is an example of a situational factor that could hinder performance?
The technology having the ability to do the job
The technology not being able to do the job
The employee not knowing how to do the job
The employee not having the skills to do the job
The technology not being able to do the job
When looking at training and development as two separate concepts, which of the following statements is correct?
Training refers to improving knowledge of the job in the future
Training refers to improving abilities for a future job
Development refers to improving skills needed to perform better in the current job
Training refers to improving skills needed to perform better in the current job
Training refers to improving skills needed to perform better in the current job
True or False: If there is no well-designed, systematic approach to training, then training and learning will not take place.
False
Training and learning take place, especially through informal work groups, whether an organization has a coordinated training effort or not. But without a well-designed, systematic approach to training, what employees and others learn may not be in the best interests of the organization.
