6.2 Training and Development

Question 1

What is the major purpose of training and development ?

Answer 1

To remove the performance deficiencies that cause employees to perform at less than desired levels.

Question 2

Why are organizations finding it increasingly difficult to fill some of their HR needs with already-trained employees?

Answer 2

Due to changing technology and increased global competition

Question 3

What does job analysis do?

Answer 3

It helps identify specific training and development needs.

Question 4

What are the benefits of hiring from within the organization?

Answer 4

well-trained, employees are often prepared for other jobs within the organization and can be more easily selected from a pool of applicants–resulting in increased efficiency

Question 5

Job analysis does which of the following when it comes to training and development?

Designs training programs to alleviate organizational deficiencies
Establishes the general context within which training and development takes place
Helps confirm the necessity of human resources
Helps identify specific training and development needs

Answer 5

Helps identify specific training and development needs

Question 6

Which of the following makes it increasingly difficult to fill some HR needs with already-trained employees?

Changing technology
Decreased global competition

Answer 6

Changing technology

Question 7

Which of the following is a possible negative outcome of training and development?

Increased turnover
Employees’ learning time on the job is increased, which reduces efficiency
Employees’ perceptions of work are worsened
Well-trained employees may move to better-paying jobs in other organizations

Answer 7

Well-trained employees may move to better-paying jobs in other organizations

Question 8

True or False: Attaching some form of reward to training and development process can also help maintain the effects of the programs after the training or development is done.

Answer 8

True

Often, it may be in the best interests of the organization to attach some form of reward to the training and development process, as it may motivate employees to become engaged. The use of incentives is important, not only for getting employees into training and development programs, but also for maintaining the effects of these programs.

Question 9

What is a major purpose of training and development?

To give employees a break from their day-to-day tasks
Ensuring that employees are doing what management wants them to
Removal of performance deficiencies
To help control the employees and the way they perform their jobs

Answer 9

Removal of performance deficiencies