6 Strategy and Alignment Flashcards

1
Q

What is the main issue with the new salesperson’s approach?

A

They are promising lower prices to win deals, which reduces revenue and profit

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2
Q

What is the purpose of a sales strategy?

A

To provide guidance on how to compete for and win opportunities

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3
Q

Why is it important to be a purist in sales strategy?

A

To ensure consistency and alignment in all sales efforts

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4
Q

What distinguishes sales approaches from sales strategies?

A

Sales approaches are methods used, while strategies are overarching plans for competition

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5
Q

What are the two major sales strategies mentioned?

A
  • Transactional strategy
  • Consultative strategy
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6
Q

What characterizes a transactional strategy?

A

Designed to provide clients with what they need without complications

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7
Q

What type of clients is a transactional strategy best suited for?

A

Clients who buy frequently and where product failure has low consequences

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8
Q

What is an example of a transactional strategy?

A

Selling cheap computer chips with direct orders

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9
Q

What does a consultative strategy focus on?

A

Providing advice and recommendations to help clients make informed decisions

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10
Q

When is a consultative strategy most effective?

A

When clients need counsel for significant decisions with potential negative consequences

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11
Q

What is a major risk of allowing salespeople to deviate from the chosen sales strategy?

A

It can harm results and disrupt the company’s delivery model

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12
Q

What can result from using the wrong strategy in a sales force?

A

Failure to grow revenue and loss of effective salespeople

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13
Q

What are the three strategies from the book ‘The Discipline of Market Leaders’?

A
  • Always have the lowest price
  • Always have the best product
  • Customer Intimacy
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14
Q

What is the challenge of maintaining a low-price strategy?

A

It requires concessions from suppliers and employees

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15
Q

What defines the ‘Customer Intimacy’ strategy?

A

Providing customized solutions and deep understanding of client needs

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16
Q

What is predatory pricing?

A

Setting low prices to capture market share and then raising them later

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17
Q

What is the main goal of a land grab strategy?

A

To capture clients quickly to prevent competitors from gaining market access

18
Q

What is competitive displacement?

A

Displacing a competitor by addressing unmet client needs

19
Q

What is the first step in a displacement strategy?

A

Capturing mindshare by explaining changes in the client’s environment

20
Q

What does the champion-challenger strategy involve?

A

Taking part of a client’s business while leaving their existing supplier in place

21
Q

Fill in the blank: A __________ strategy is designed to provide clients with advice to improve their results.

A

consultative

22
Q

True or False: A transactional strategy involves high-pressure sales tactics.

23
Q

What is the risk of a transactional strategy in high-stakes environments?

A

It may lead to significant negative consequences for the client

24
Q

What is the champion-challenger strategy?

A

A strategy that captures some of a client’s spending while leaving their existing supplier in place, forcing the champion to work harder.

25
What is the ultimate goal of the champion-challenger strategy?
To take the lion's share of the business by being more attentive and performing better than the champion.
26
What is required to effectively execute the champion-challenger strategy?
A client who is not getting what they need from their existing supplier.
27
What does the land-and-expand strategy involve?
Winning one piece of business and then leveraging that opportunity to introduce additional products or services.
28
Why is it easier to expand sales at your first 'landing' site in the land-and-expand strategy?
Most other departments already have partners or are resistant to change.
29
What is the role of channel partners?
To sell on behalf of companies, especially in tech industries, controlling sales costs and gaining access to clients.
30
What is essential for creating alignment around a growth strategy?
Everyone on the team must pursue the same sales strategy, whether consultative or transactional.
31
What happens if salespeople do not understand the strategy and approach?
They lose opportunities for net new revenue.
32
What does imposing your strategy require?
Refusing prospective clients or deals that are not right for the business.
33
What is a telltale sign that a company lacks a clear strategy?
They do not refuse deals that are not right for their business.
34
What is the responsibility of a sales leader regarding strategy?
To impose a strategy and approach that ensures the team wins the necessary deals for revenue growth.
35
What should sales leaders teach and defend?
Their strategy and approach.
36
Why is organizational alignment important?
To ensure the sales strategy aligns with the company's overall strategy for delivering value.
37
What should the salesperson learn if they have their own 'style'?
To adopt the company's strategy and approach.
38
What is the consequence of violating the established strategy?
It earns an automatic no for any appeal.
39
What does a well-defined strategy ensure?
That the company is doing the right work with the right targets.
40
Fill in the blank: The strategy is mostly made up of what you decide not to do, such as refusing _______.
prospective clients or deals that do not fit.
41
True or False: A company should pursue any deal that comes their way to maximize opportunities.
False.