0 Introduction Flashcards

1
Q

Who is Jeff in the prologue?

A

A high school buddy of Tom Strasburg who joined the army

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2
Q

What did the drill sergeant initially do to the recruits?

A

He insulted them and told them they were the worst recruits

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3
Q

What challenge did the drill sergeant pose to the soldiers?

A

He challenged someone to step forward to fight him

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4
Q

What was the outcome when Jeff stepped forward?

A

The drill sergeant appointed him as the squad leader

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5
Q

What does the keystone represent in sales leadership?

A

The frontline sales leader as essential for the sales organization’s success

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6
Q

What makes an effective sales leader according to the text?

A

Mastery of both selling and sales leadership

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7
Q

What happens if a sales leader lacks knowledge of leadership?

A

They become a glorified salesperson with limited impact

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8
Q

What is often lacking in the training of sales leaders?

A

Ongoing development and adequate training compared to other supervisory roles

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9
Q

What principle did the author learn about underperforming team members?

A

Their underperformance is a byproduct of the leader’s decisions

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10
Q

What are the two areas a sales leader controls to be effective?

A

Who is on their team and how well they equip those people to succeed

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11
Q

Fill in the blank: If a salesperson is underperforming, it may be because I _______.

A

sent them out unprepared or kept them in the role despite their inability

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12
Q

What is the significance of the book ‘Leading Growth’?

A

It addresses the importance of effective sales leadership and its challenges

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13
Q

What unique aspect does ‘Leading Growth’ cover beyond traditional sales leadership elements?

A

Intangible aspects like crafting a vision and setting standards

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14
Q

What does the Revenue Growth Formula start with?

A

Expected revenue minus expected churn plus net new revenue

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15
Q

List the three ways to grow revenue.

A
  • Sell more to existing clients
  • Acquire new clients
  • Raise prices
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16
Q

True or False: Revenue growth is simple and easy for sales organizations.

A

False

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17
Q

What external factors make revenue growth more challenging?

A

Disruptive changes in the B2B sales environment

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18
Q

What is the role of a leader according to the text?

A

To be a bridge from where their people are to where they want to go

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19
Q

What should leaders focus on to retain and grow their teams?

A

Coaching, development, and accountability

20
Q

What is the author’s hope for readers of the book?

A

To gain knowledge and be inspired to build a better future

21
Q

What does the author imply about the future of sales leadership?

A

It will improve as the development of sales leadership gains prominence

22
Q

What is the primary challenge to revenue growth according to the text?

A

Good and effective sales leadership is necessary to address challenges to growth.

23
Q

What percentage of buyers’ journeys end in a decision to do nothing?

A

Over 54 percent.

24
Q

What has the internet changed about the salesperson’s role?

A

It has made much of the information they might share unnecessary.

25
What is the information disparity that allows the salesperson to be valuable?
Experience and subtle insights gained through years of helping clients.
26
What is a paradigm shift in the sales context?
When a salesperson teaches the client something about themselves.
27
True or False: Clients now rely entirely on salespeople for information.
False.
28
What do decision-makers feel in an environment of constant change?
Uncertainty.
29
Why do contacts avoid making decisions during uncertain times?
They fear making bad decisions.
30
What is the consensus sale?
A process where multiple stakeholders must agree on a decision.
31
What issue arises from having too many decision-makers in a sales conversation?
It can lead to no decision being made due to conflicting views.
32
What is the problem with the traditional linear sales process?
It doesn't accommodate the nonlinear nature of buyers' journeys.
33
Fill in the blank: The sales process was designed to ensure every salesperson followed the same _______.
steps.
34
What does the time-based nature of sales results emphasize?
Time is a critical factor that can hinder revenue growth.
35
What is a predatory pricing strategy?
A strategy where a competitor lowers prices to gain market share.
36
What internal challenge is associated with client churn?
It creates a drag on growth.
37
What are the two essential outcomes of selling?
* Creating new opportunities * Pursuing and winning opportunities.
38
What does 'opening is the new closing' imply?
You must create new opportunities before you can close any deals.
39
What causes variability in sales performance among team members?
Natural ability, experience, and sometimes unexplainable slumps.
40
How does low win rates affect revenue?
There is no contribution to revenue from lost deals.
41
What does the legacy approach to sales fail to address?
The current needs and preferences of buyers.
42
What is the impact of distractions on salespeople?
It pulls them away from prospecting and selling.
43
What is the purpose of the 'customer success' role?
To reduce client churn.
44
What does Part I of 'Leading Growth' focus on?
Foundations for growth, including vision, transformation, and communication.
45
What does Part II of 'Leading Growth' cover?
Key components of leadership: style, decision-making, and strategy.
46
What is the focus of Part III of 'Leading Growth'?
Accountability, people, and effectiveness.
47
What should be the aim of the final chapter, 'Your Next Vision'?
To return to the fundamentals for continued improvement and growth.