6. Security

Question 1

Levels of unruly passenger (6.11.3)

Answer 1

Level 1 - disruptive behavior = unacceptable language / behavior to crew, suspicious behavior, inappropriate behavior.
Level 2 - physically abusive behavior = towards crew, tampering with any emergency or safety equipment or other property of airline, deliberately damaging any part of Ac, smoking, breach of security.
Level 3 - life threatening behavior = threat, display or use of a weapon, physical or sexual assault with the intent to injure
Level 4 - attempted or actual breach flight crew compartment