1. General

Question 1

FSSM issued in accordance with (1.1)

Answer 1

EU/EASA regulations rules and with terms and conditions of KLMs Air Operator Certificate

Question 2

Safety is (1.1.1)

Answer 2

A condition in which the risk of injury or damage occurring during operations is limited to an acceptable level.

Question 3

Security is (1.1.1)

Answer 3

The state of being free from danger or threat.

Question 4

Must/shall (1.1.3)

Answer 4

The application of an instruction or procedure is MANDATORY.

Question 5

Should (1.1.3)

Answer 5

The application of an instruction or procedure is RECOMMENDED.

Question 6

May (1.1.3)

Answer 6

The application of an instruction or procedure is at the discretion of the responsible person.

Question 7

Warning (1.1.3)

Answer 7

An operating procedure, technique etc, which may result in severe injury or loss of life, if not carefully followed.

Question 8

Caution (1.1.3)

Answer 8

An operating procedure, technique etc, which may result in injury or damage to equipment, if not carefully followed.

Question 9

Five safety principles (1.4.1)

Answer 9

1. Work safely;
2. Stick to the rules;
3. Report unsafe situations;
4. Help and challenge each other;
5. Be fit to work.

Question 10

Crew member shall report to the commander (1.4.1)

Answer 10

• any fault, failure, malfunction or defect which may affect airworthiness or safe operation Ac
• any incident that (potentially) endangers the safety of the operation, this includes suspicious activity or security breaches in the cabin.

Question 11

Order of rank (1.4.2)

Answer 11

Commander
Co pilot
Cruise relief pilot
Senior cabin crew
Cabin crew - according to seniority.

Question 12

Succession of command (during flight) (1.4.2)

Answer 12

Qualified commander
Co pilot
Cruise relief co pilot
CAA-NL inspector

Question 13

Regulations related to FSSM (1.3.1)

Answer 13

At least one complete updated version of the FSSM must be on board.

Question 14

Tablet instructions for cabin crew (1.3.5)

Answer 14

• be updated version as instructed by KLM
• be updated to latest required software configuration
• charged before reporting for flight
• be taken along on each flight
• latest version of web manuals before every first flight of trip from Ams
• synchronized with an interval of max 7 days (during trip cycle)

Trip cycle = from reporting until sign out.

Question 15

Required cabin crew - ReqCC (1.5.2)

Answer 15

• from ams not less than ReqCC
• from an outstation may in unforeseen circumstances depart with less than ReqCC (communicated with OMF) provided: acting delegate appointed as PU, cabin-pax does not exceed 50, emergency positions are occupied, commanded writes ASR.

Question 16

ReqCC operating experience (1.5.2)

Answer 16

At least 2 of the ReqCC must have a minimum of 3 months operating experience as cabin crew.

Question 17

Pu incapacitation (1.5.5)

Answer 17

Cpt selects the next most qualified CA to serve as PU, taking into account the operational experience of the available cabin crew.
AMS: relief PU must be assigned
Outstation/inflight: cpt select the next most suitable CA

(re-)familiarization flight is part of the AddCC - may not serve as next senior CA

Question 18

ReqCC vs AddCC (1.5)

Answer 18

Required Cabin Crew - minimum number of qualified cabin crew required for flight safety on a commercial, pax carrying flight.

Additional Cabin Crew - cabin crew member assigned in addition to the ReqCC for passenger service or for inflight relief due to flight time limitations.

Question 19

Qualification Cabine Crew (1.6.4)

Answer 19

Initial and recurrent training shall be valid for 12 calendar months. Allowed to be scheduled within the last 3 months - occasionally up to 15 months between training may occur.

Question 20

Verification cabin crew qualification (1.6.4)

Answer 20

May be obtained via cabin crew control FCC/CR.

Question 21

Qualification ReqCC (1.6.5)

Answer 21

• flight safety qualified for applicable ac type
• worked on the Ac type at least once during the preceding 6 months.
• must wear official KLM uniform and applicable badges.

Question 22

Qualifications of AddCC (1.6.6)

Answer 22

• must have taken part in at least the initial training + theoretical part
• may be assigned an emergency exit as long as the seating priority of the ReqCC has been complied with
• must wear official KLM uniform and applicable badges.

Question 23

ReqCC boeing 737 (1.8.1)

Answer 23

737-700 is 3
737-800/900 is 4