6. Group Work/Techniques for problem identification and problem solving

Question 1

Problem solving model : Five stages

Answer 1

1. problem identification
2. assessment
3. goal setting or planning
4. intervention/implementation
5. evaluation

Question 2

Five techniques used to facilitate bringing people to identify and resolve problems:

Answer 2

1. Story-telling
2. Community forums
3. Nominal group technique
4. Focus groups
5. Study circles

Question 3

Story-Telling:
This technique involves bringing a group of people together in a “?” group at the “?” of an organizing campaign to discuss their connection to the “?” at hand and to being the process of “?” one another, to exchange information and resources and to initiate the development of a “?adj” group or organization.

Answer 3

small
beginning
problem
getting to know
cohesive

Question 4

Story-Telling:
Ganz (2001) the process of story-telling has a number of essential components.
1. A frame for understanding “?”

Answer 4

social problems

Question 5

Story-Telling:
Ganz (2001) the process of story-telling has a number of essential components.
2. A mechanism for placing the story-telling in the context of someone who can “?”

Answer 5

make change happen

Question 6

Story-Telling:
Ganz (2001) the process of story-telling has a number of essential components.
3. Moral “?2” for what the story0teller hopes to achieve

Answer 6

values

goals

Question 7

Story-Telling:
Ganz (2001) the process of story-telling has a number of essential components.
4. A description of any “?” encountered when trying to resolve individual and social problems

Answer 7

barriers

Question 8

Story-Telling:
Ganz (2001) the process of story-telling has a number of essential components.
5. A sense of “?”, derived from the story-teller’s community, family and culture.

Answer 8

collective identity

Question 9

Story-Telling:
Ganz (2001)
The most critical elements in telling a new story are the “/” of story tellers and listeners.

Answer 9

identities

Question 10

Story-Telling:
It allows members of marginalized groups to describe their “?”, especially those that involve “? or?” by the larger society.

Answer 10

experiences

marginalization or stigmatization

Question 11

Story-Telling:
It also provides an opportunity for members of marginalized groups to “?” the way in which the “?” culture describes or tells stories about marginalized people

Answer 11

challenge

dominant

Question 12

Story-Telling:
Story-telling by people who have traditionally been excluded allows them to assert their “?” and makes their “?2” known, especially when they engage in social action to fight “?”.

Answer 12

identities
perceptions and experiences
injustice

Question 13

Story-Telling:
personal and community benefits involved in story telling:
“?” with listeners and others who share the story or who have similar stories and the transmission of cultural “?2”.

Answer 13

bonding

values and traditions

Question 14

Story-Telling:

The process of using story-telling for problem identification requires”?” dialogue guided by a skilled facilitator.

Answer 14

face-to-face

Question 15

Story-Telling: Specific contents:

Group members are given given a series of “?” that focus on collective “?” or “?” of issues.

Answer 15

exercises
goals
analysis

Question 16

Story-Telling:
It also becomes a mechanism for motivating people to join the “?” and take “?”, especially in circumstances in which resolving a “?”, taking a “?”, or accomplishing a “?” has been achieved by an individual/group/org.

Answer 16

problem
stand
goal

Question 17

Community Forums:
Community forums are large meetings, typically held at the “?” of the organizing process to examine “?” and set “?” for organizing campaigns.

Answer 17

beginning
community issues
priorities

Question 18

Community Forums:
Generally the forum is led by one or more “?” or a “?” committees and a previously determined structure is used to solicit input from the “?”.

Answer 18

facilitators
steering
public

Question 19

Community Forums:
issues to be addressed in the planning process:
1. What is the “?” of the event?

Answer 19

purpose

Question 20

Community Forums:
issues to be addressed in the planning process:
2. What is the “?” ? what does the group hope to “?”

Answer 20

goal

accomplish

Question 21

Community Forums:
issues to be addressed in the planning process:
3. What time and location will permit “?” and best mix of people to attend?

Answer 21

the largest number

Question 22

Community Forums:
issues to be addressed in the planning process:
4. What size “?” is needed and what “?” should it contain?

Answer 22

facility

equipment

Question 23

Community Forums:
issues to be addressed in the planning process:
5. What is the “?” for the event? How will the form be structured?

Answer 23

agenda

Question 24

Community Forums:
issues to be addressed in the planning process:
6. Who will be “?” and how will they be recruited or informed about the event?

Answer 24

invited

Question 25

Community Forums:
issues to be addressed in the planning process:
7. Are there any “?” that should be set for participants?

Answer 25

ground rules

Question 26

Community Forums:
issues to be addressed in the planning process:
8. Who has the skills, the leadership abilities and reputation in the community serve as a “?” for the meeting?

Answer 26

facilitator

Question 27

Community Forums:
issues to be addressed in the planning process:
9. Should other “?” be invited to make presentations and what “?” should be used?

Answer 27

speakers

format

Question 28

Community Forums:
issues to be addressed in the planning process:
10. Is a “?” needed for the event or can ‘?” be solicited from donors?

Answer 28

budget

resources

Question 29

Community Forums:
issues to be addressed in the planning process:
11. What “?” information about the topic or issue under discussion should be distributed?

Answer 29

printed

Question 30

Community Forums:
issues to be addressed in the planning process:
12. Will “?” table be used to obtain names and contact information?

Answer 30

sign-in

registration

Question 31

Community Forums:
issues to be addressed in the planning process:
13. What other resources are needed to make sure the forum runs smoothly such as “4?

Answer 31

food
transportation
baby-sitting
security

Question 32

Community Forums:
issues to be addressed in the planning process:
14. Will the “? 2” be contacted and asked to attend?

Answer 32

media

public officials

Question 33

Community Forums:

Agreeing beforehand on a “?” for the forum is essential.

Answer 33

structure

Question 34

Community Forums:

The “?” of the forum and what the organizing group hopes to “?” is the most critical decision.

Answer 34

purpose

accomplish

Question 35

Community Forums:

Forums are generally a good way to “?” support for an issue, but they could also result in the presence of “?2?

Answer 35

mobilize

skeptics or opponents

Question 36

Community Forums:

4 structures of the forum

Answer 36

open and free-flowing
panel discussion
invite speakers
small group discussions

Question 37

Community Forums:

Without structure or skilled facilitator, one person can “?” the discussion or group members can be without “2?”

Answer 37

dominate

direction or specific opinions

Question 38

Nominal Group Technique:
Nominal Group Technique is a process used to engage a diverse group of people in the process of setting “?” among a variety of “?” that may affect participants.

Answer 38

priorities

community issues

Question 39

Nominal Group Technique:
it is used to obtain information on the “2?” of community members, identify aspects of the problem affecting residents, and establish a common or joint “?” for addressing the issue.

Answer 39

perspectives and experiences

approach

Question 40

Nominal Group Technique:
The facilitator poses a “?” to the participants about their perceptions of their “2?” or about how programs, policies or services could be improved.

Answer 40

general question

needs and community issues

Question 41

Nominal Group Technique:
Each participant is asked to write down one to three “?” related to the topic and to give a verbal “?” about these items to the other participants,
then these are written down on a blackboard/flip chart/paper by the facilitator or assistant.

Answer 41

ideas

report

Question 42

Nominal Group Technique:

After the first set of rankings of topics is completed, time is allowed for “?”.

Answer 42

discussion

Question 43

Nominal Group Technique:

If no consensus is evident, the facilitator asks participants to assign a “?” to top choices.

Answer 43

ranking

Question 44

Nominal Group Technique:
The advantage of this method is it’s not “?” and it can solicit a variety of differing “?” including new/innovative proposals.

Answer 44

time consuming

viewpoints

Question 45

Focus Groups:

Focus groups are group “?”.

Answer 45

interviews

Question 46

Focus Groups:

participants include a “?” and generally “ ?to?” participants.

Answer 46

facilitator

6-10

Question 47

Focus Groups:
they are used to obtain detailed information about a “3?”, to gauge people’s “?” and obtain information that could not be collected through “?”.

Answer 47

product, social phenomena, or program
reactions
individual survey/interviews

Question 48

Focus Groups:

Typically the facilitator poses a small number of “?” questions to respondents.

Answer 48

open-ended

Question 49

Focus Groups:

they are designed to collect data on a “2?” view, the process works because group members “?” to one another.

Answer 49

common or typical

react

Question 50

Focus Groups:

They result in identifying common “3?” about a particular issue or a clear “?” of diverse view points.

Answer 50

needs, perceptions, or concerns

delineation

Question 51

Focus Groups in social work are typically used to gain information about people’s perceptions about their ?, a particular event or “?”, or perceptions and experiences related to a specific “2?”.

Answer 51

experiences
phenomena
program or policy

Question 52

Focus Groups: The data collected can be used to develop “?” or supplement other types of research, understand or evaluate how specific “?2” work.

Answer 52

hypothesis

interventions or programs

Question 53

Focus Groups: Specifically in community organizing, it is used to see how people perceive “?” in their communities or the impact of a “?2”

Answer 53

life

program/policy

Question 54

Focus Groups: As a community assessment, it is used to understand how people experience a problem and how they perceive its “?”.

Answer 54

roots causes

Question 55

Focus Groups : respondents should be fully informed about the “?” of the study, and should be assured that their “?” will be protected, and can “?” from the group at any time.

Answer 55

purpose
confidentiality
withdraw

Question 56

Focus Groups: benefits

Feelings of “2?” associated with being part of a social change process.

Answer 56

empowerment/ownership

Question 57

Focus Groups: negatives
There is a chance that people could receive “?” through group participation or feel “?” by reliving difficult circumstances.

Answer 57

misinformation

disempowered

Question 58

Focus Groups:disadvantages
difficulties in identifying and recruiting a ? group of people, “?” of the group process by a few members, problems regarding “?” if sensitive topics are discussed, and the time needed to “?” the interview.

Answer 58

representative
domination
confidentiality
administer