6. Group Work/Techniques for problem identification and problem solving Flashcards
Problem solving model : Five stages
- problem identification
- assessment
- goal setting or planning
- intervention/implementation
- evaluation
Five techniques used to facilitate bringing people to identify and resolve problems:
- Story-telling
- Community forums
- Nominal group technique
- Focus groups
- Study circles
Story-Telling:
This technique involves bringing a group of people together in a “?” group at the “?” of an organizing campaign to discuss their connection to the “?” at hand and to being the process of “?” one another, to exchange information and resources and to initiate the development of a “?adj” group or organization.
small beginning problem getting to know cohesive
Story-Telling:
Ganz (2001) the process of story-telling has a number of essential components.
1. A frame for understanding “?”
social problems
Story-Telling:
Ganz (2001) the process of story-telling has a number of essential components.
2. A mechanism for placing the story-telling in the context of someone who can “?”
make change happen
Story-Telling:
Ganz (2001) the process of story-telling has a number of essential components.
3. Moral “?2” for what the story0teller hopes to achieve
values
goals
Story-Telling:
Ganz (2001) the process of story-telling has a number of essential components.
4. A description of any “?” encountered when trying to resolve individual and social problems
barriers
Story-Telling:
Ganz (2001) the process of story-telling has a number of essential components.
5. A sense of “?”, derived from the story-teller’s community, family and culture.
collective identity
Story-Telling:
Ganz (2001)
The most critical elements in telling a new story are the “/” of story tellers and listeners.
identities
Story-Telling:
It allows members of marginalized groups to describe their “?”, especially those that involve “? or?” by the larger society.
experiences
marginalization or stigmatization
Story-Telling:
It also provides an opportunity for members of marginalized groups to “?” the way in which the “?” culture describes or tells stories about marginalized people
challenge
dominant
Story-Telling:
Story-telling by people who have traditionally been excluded allows them to assert their “?” and makes their “?2” known, especially when they engage in social action to fight “?”.
identities
perceptions and experiences
injustice
Story-Telling:
personal and community benefits involved in story telling:
“?” with listeners and others who share the story or who have similar stories and the transmission of cultural “?2”.
bonding
values and traditions
Story-Telling:
The process of using story-telling for problem identification requires”?” dialogue guided by a skilled facilitator.
face-to-face
Story-Telling: Specific contents:
Group members are given given a series of “?” that focus on collective “?” or “?” of issues.
exercises
goals
analysis
Story-Telling:
It also becomes a mechanism for motivating people to join the “?” and take “?”, especially in circumstances in which resolving a “?”, taking a “?”, or accomplishing a “?” has been achieved by an individual/group/org.
problem
stand
goal
Community Forums:
Community forums are large meetings, typically held at the “?” of the organizing process to examine “?” and set “?” for organizing campaigns.
beginning
community issues
priorities
Community Forums:
Generally the forum is led by one or more “?” or a “?” committees and a previously determined structure is used to solicit input from the “?”.
facilitators
steering
public
Community Forums:
issues to be addressed in the planning process:
1. What is the “?” of the event?
purpose
Community Forums:
issues to be addressed in the planning process:
2. What is the “?” ? what does the group hope to “?”
goal
accomplish
Community Forums:
issues to be addressed in the planning process:
3. What time and location will permit “?” and best mix of people to attend?
the largest number
Community Forums:
issues to be addressed in the planning process:
4. What size “?” is needed and what “?” should it contain?
facility
equipment
Community Forums:
issues to be addressed in the planning process:
5. What is the “?” for the event? How will the form be structured?
agenda
Community Forums:
issues to be addressed in the planning process:
6. Who will be “?” and how will they be recruited or informed about the event?
invited
Community Forums:
issues to be addressed in the planning process:
7. Are there any “?” that should be set for participants?
ground rules
Community Forums:
issues to be addressed in the planning process:
8. Who has the skills, the leadership abilities and reputation in the community serve as a “?” for the meeting?
facilitator
Community Forums:
issues to be addressed in the planning process:
9. Should other “?” be invited to make presentations and what “?” should be used?
speakers
format
Community Forums:
issues to be addressed in the planning process:
10. Is a “?” needed for the event or can ‘?” be solicited from donors?
budget
resources
Community Forums:
issues to be addressed in the planning process:
11. What “?” information about the topic or issue under discussion should be distributed?
printed
Community Forums:
issues to be addressed in the planning process:
12. Will “?” table be used to obtain names and contact information?
sign-in
registration
Community Forums:
issues to be addressed in the planning process:
13. What other resources are needed to make sure the forum runs smoothly such as “4?
food
transportation
baby-sitting
security
Community Forums:
issues to be addressed in the planning process:
14. Will the “? 2” be contacted and asked to attend?
media
public officials
Community Forums:
Agreeing beforehand on a “?” for the forum is essential.
structure
Community Forums:
The “?” of the forum and what the organizing group hopes to “?” is the most critical decision.
purpose
accomplish
Community Forums:
Forums are generally a good way to “?” support for an issue, but they could also result in the presence of “?2?
mobilize
skeptics or opponents
Community Forums:
4 structures of the forum
open and free-flowing
panel discussion
invite speakers
small group discussions
Community Forums:
Without structure or skilled facilitator, one person can “?” the discussion or group members can be without “2?”
dominate
direction or specific opinions
Nominal Group Technique:
Nominal Group Technique is a process used to engage a diverse group of people in the process of setting “?” among a variety of “?” that may affect participants.
priorities
community issues
Nominal Group Technique:
it is used to obtain information on the “2?” of community members, identify aspects of the problem affecting residents, and establish a common or joint “?” for addressing the issue.
perspectives and experiences
approach
Nominal Group Technique:
The facilitator poses a “?” to the participants about their perceptions of their “2?” or about how programs, policies or services could be improved.
general question
needs and community issues
Nominal Group Technique:
Each participant is asked to write down one to three “?” related to the topic and to give a verbal “?” about these items to the other participants,
then these are written down on a blackboard/flip chart/paper by the facilitator or assistant.
ideas
report
Nominal Group Technique:
After the first set of rankings of topics is completed, time is allowed for “?”.
discussion
Nominal Group Technique:
If no consensus is evident, the facilitator asks participants to assign a “?” to top choices.
ranking
Nominal Group Technique:
The advantage of this method is it’s not “?” and it can solicit a variety of differing “?” including new/innovative proposals.
time consuming
viewpoints
Focus Groups:
Focus groups are group “?”.
interviews
Focus Groups:
participants include a “?” and generally “ ?to?” participants.
facilitator
6-10
Focus Groups:
they are used to obtain detailed information about a “3?”, to gauge people’s “?” and obtain information that could not be collected through “?”.
product, social phenomena, or program
reactions
individual survey/interviews
Focus Groups:
Typically the facilitator poses a small number of “?” questions to respondents.
open-ended
Focus Groups:
they are designed to collect data on a “2?” view, the process works because group members “?” to one another.
common or typical
react
Focus Groups:
They result in identifying common “3?” about a particular issue or a clear “?” of diverse view points.
needs, perceptions, or concerns
delineation
Focus Groups in social work are typically used to gain information about people’s perceptions about their ?, a particular event or “?”, or perceptions and experiences related to a specific “2?”.
experiences
phenomena
program or policy
Focus Groups: The data collected can be used to develop “?” or supplement other types of research, understand or evaluate how specific “?2” work.
hypothesis
interventions or programs
Focus Groups: Specifically in community organizing, it is used to see how people perceive “?” in their communities or the impact of a “?2”
life
program/policy
Focus Groups: As a community assessment, it is used to understand how people experience a problem and how they perceive its “?”.
roots causes
Focus Groups : respondents should be fully informed about the “?” of the study, and should be assured that their “?” will be protected, and can “?” from the group at any time.
purpose
confidentiality
withdraw
Focus Groups: benefits
Feelings of “2?” associated with being part of a social change process.
empowerment/ownership
Focus Groups: negatives
There is a chance that people could receive “?” through group participation or feel “?” by reliving difficult circumstances.
misinformation
disempowered
Focus Groups:disadvantages
difficulties in identifying and recruiting a ? group of people, “?” of the group process by a few members, problems regarding “?” if sensitive topics are discussed, and the time needed to “?” the interview.
representative
domination
confidentiality
administer
