5A change leadership Flashcards
1
Q
Leadership is…
A
is the skill of guiding employees towards achieving business objectives during period sof transition. Vitally important during periods of change.
2
Q
a leader must
A
- Assess present situation / conditions in which they are travelling.
- Have in their heads a clear vision of where they’re heading.
- Clearly communicate vision to everyone involved so they’re aware, comfortable, confident in captain decision
- Inspire employees to work towards new objective.
3
Q
Qualities for leading through change.
A
- Motivating – inspiring
- respond to feedback.
- guiding / training staff
- decisiveness
- act as role model
- maintain relationship with all key stakeholder in change process (employees, shareholders, suppliers etc)
- clearly communicate business intention, vision, objective
4
Q
define Change Management:
A
: process of implementing strategies that prepare a organisation to undergo transformation