5A change leadership Flashcards

1
Q

Leadership is…

A

is the skill of guiding employees towards achieving business objectives during period sof transition. Vitally important during periods of change.

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2
Q

a leader must

A
  • Assess present situation / conditions in which they are travelling.
  • Have in their heads a clear vision of where they’re heading.
  • Clearly communicate vision to everyone involved so they’re aware, comfortable, confident in captain decision
  • Inspire employees to work towards new objective.
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3
Q

Qualities for leading through change.

A
  • Motivating – inspiring
  • respond to feedback.
  • guiding / training staff
  • decisiveness
  • act as role model
  • maintain relationship with all key stakeholder in change process (employees, shareholders, suppliers etc)
  • clearly communicate business intention, vision, objective
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4
Q

define Change Management:

A

: process of implementing strategies that prepare a organisation to undergo transformation

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