5.5 - Given a scenario, troubleshoot common mobile device issues while adhering to the appropriate procedures. Flashcards
1
Q
Non-responsive touchscreen - Apple and Andriod.
A
2
Q
App Issues.
A
3
Q
Unable to decrypt email.
A
4
Q
Short battery life.
A
5
Q
Overheating.
A
6
Q
Frozen system.
A
7
Q
No sound from speakers.
A
8
Q
GPS not functioning.
A
9
Q
Swollen battery.
A
10
Q
Device disassembly - Best practices.
A
11
Q
Device disassembly - Mapping the puzzle.
A
12
Q
Device disassembly - Organising parts.
A
- Use containers to separate the sections
- Glasses, boxes, etc.
- Magnetic grid
- Multi-day projects should be sealed or protected
13
Q
Device disassembly - Get the right information.
A
14
Q
Device disassembly - Tools.
A
15
Q
Laptop - LCD display troubleshooting.
A
16
Q
Laptop - Input issues.
A
17
Q
Laptop - Wireless troubleshooting.
A
18
Q
Laptop - Power issues.
A
19
Q
Laptop - External monitor issues.
A
