5.1brand basics and brand importance Flashcards
Function of the brand for the customer 3
- Security
o Risk reduction - Economic
o Saving search costs - Expressive values
o Social
o Emotional
Volatility of brand importance
it differs per category how important the brand is. For beauty products really important but for grondstoffen niet
Functions of the brand 4
- Differentiation and margin (for all stakeholders)
o Margin: white shir with nike logo willing to pay more than Walmart - Platform for extending activities (if you already have one brand it is easier to manage more brands)
o Efficiency
o Growth - Entity for relationship creation and development
o Relationship equity - Internal focus and cohesion
o Internal marketing
From quality guarantee to a shared value system
- Brand concept serves as what Kapferer calls a particular sense of meaning and direction
Brand equity: customer based
the differential effect of brand knowledge on consumer response to the marketing of the brand
- Brand knowledge 2
o Awareness
o Brand image associations
Brands are
symbols/names with a set of asscioatoin, which can be very meaningful (SFU)
- Strong
- Favorable
- Unique
brand concept
the enduring soul of the brand. the single idea that fuses the key emotional and functional roles of the brand
personality of the brand
the image of the brand, expresses in human charasteristics
values of users
what the users of the brand care about most
emotional rewards
emotional benefits expected from using the bradn
Dwivedi: most important for extension and brand success 3
perceoved fit, parent brand image, brand extention attitude
perceived fit
fit between new prodduct and already existing brand
affect transfer theory
the transfer of positive affect from a celebrity to an endorsed brand can lead to more positive ad effects than the transfer of negative affect
brand extension evaluation is 2
parent brand knowledge and effect variables + perception of fit variables