5000 - The Digital Economy - Lecture 6 Flashcards

1
Q

What is a Digital Strategy?

A

A plan a business work towards that implements ways to work in and with the Digital Economy

A strategic plan that the whole organisation and its activities are working towards

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2
Q

Components of a Digital Plan

A
Strategy
Group Focused
Modernisation
Digitally Focused
Evidence Based
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3
Q

Components of a Digital Plan: Strategy

A

Must be planned out

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4
Q

Components of a Digital Plan: Group Focused

A

Whole team or management team depending on size of the organisation needs to be focused on the task to ensure its success

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5
Q

Components of a Digital Plan: Modernisation

A

Change from current position to vision for the future

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6
Q

Components of a Digital Plan: Evidence Based

A

Data to show not only where the company is now but to support going for the vision of the future

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7
Q

The Strategy - Things you need to know before you start

A
  1. Know your business
  2. Who is the target customer
  3. Marketplace
  4. Resources
  5. Market Position, current and future
  6. Destination
  7. Tactics
  8. DATA
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8
Q

Digital Transformation 5 Requirements

A

Digital Business Strategy and Culture

Staff & Customer Engagement

Process & Innovation

Technology

Data and Analytics

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9
Q

List of Legal Requirements To Consider

A
  • Consumer Legislation
  • Sale of Goods Act 1979
  • Consumer Rights Act
  • Consumer Contracts Legislation
  • Digital Economy Act - Data Protection
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10
Q

Online Shopping Protection Laws

A

Consumer Rights Act

Consumer Contracts Regulations

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11
Q

Consumer Contract

A

Legally Binding Agreement between you and the consumer concerning the sale of goods or digital content or the supply of services

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12
Q

What is the Purpose of Consumer Contracts?

A

Strictly regulated meaning greater protection avoiding abuse. Easier to interpret and understand

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13
Q

Sales of Goods Act 1979

A

Requires goods to be as described to a satisfactory quality and fit for purpose

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14
Q

Consumer Rights Act 2015

A

Replacement for the Sale of Goods Act, adds rights when you buy digital content

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15
Q

Digital Economy Act

A

Addresses policy issues related to electronic communications infrastructures and services (like obligation for internet companies to provide minimum standard of connection) and updates conditions for and sentencing of criminal copyright infringements.

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16
Q

Data Protection Fee

A

Organisations and sole traders who process personal information need to pay data protection fees to the ICO (Information Commissioner’s Office)