5 Mamagement Flashcards

1
Q

Define management

A

Management is a process that involves working with people and using resources, such as money and equipment, to ensure that the business achieves its goals.

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2
Q

What is the management team and whos in charge??

A

a number of people in charge of running the business.
The manager in overall control of the business is called the Managing Director (MD), also known as the Chief Executive Officer (CEO).

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3
Q

Name the 6 Characteristics of Managers

A

1.Decisive
2.Initiative
3.Good with people
4.Hard worker
5.Flexible
6.Charismatic

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4
Q

What does it mean for a manager to be 1.Decisive

A

Can analyse a situation and quickly come up with an effective solution to deal with it
They are resolute and don’t dither or hesitate

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5
Q

What does it mean for a manager to be 2.Initiative

A

Dont need to be told what to do

Have ability to start things

Inventive and can think up new ideas and find solutions to problems themselves

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6
Q

What does it mean for a manager to be 3.Good with people

A

Able to get along with people

Know how to get them on side and get the best out of them

Can convince them to do what the business needs

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7
Q

What does it mean for a manager to be 4.Hard Worker

A

Put effort and time into their job
Don’t just work 9-5,
if a problem must be dealt with they stay behind and work til its resolved

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8
Q

What does it mean for a manager to be 5.Flexible

A

Able to change their methods and approaches to business as the business and situation change
They are adaptable

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9
Q

What does it mean for a manager to be 6.Charismatic

A

Persuasive and inspirational
Arouse enthusiasm and interest in others with their personal charm
Inspire loyalty and devotion in their employees
This makes ppl respect and like them

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10
Q

Example of a 1.Decisive manager

A

Management in the newly privatised Aer Lingus acted decisively by transferring their London routes from Shannon, to Belfast, despite public protests

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11
Q

Example of a 2.Initiative management

A

Michael O leary has thought of many innovative ways for ryanair to reduce costs
Getting rid of airport check in saves the airline 50€ mil a year

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12
Q

Example of a 3.Good with people manager

A

“Having a personality of caring about ppl is important. U cant be a good manager unless you generally like people. That’s how u bring out the best in them”- Sir Richard Branson, founder of Virgin media

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13
Q

Example of a 4.Hard worker manager

A

Aer Lingus managers stayed up all night in negotiations with Aer Lingus Trade Unions at the WRC to settle a trade dispute

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14
Q

Example of a 5.Flexible Manager

A

Following a threatened pilots strike, Michael O’Leary changed his long standing policy on trade union recognition and announced in 2017 that Ryanair would negotiate with unions for the first time in the airlines history

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15
Q

Give an example of a 6.Charismatic manager

A

Co-founder of Apple, Steve Jobs was a charismatic manager. He was extremely passionate and had an infectious enthusiasm.

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