5. Design thinking and business process Flashcards
1
Q
What are business challenges in design thinking
A
- Resistance to change
- Lack of resources
- Short down focus
- Lack of clear goals and metrics
- Risk a version
- ltd customer insight
2
Q
Growth predictability
A
- Increased innovation
- Improved customer satisfaction
- Streamlined processes
- Competitive advantage
- Cultural transformation
3
Q
design thinking principles that redefine business
A
- Action oriented
- Comfortable with change
- Human centric(Focused on customer)
- Integrates foresight
- A dynamic constructive process
- Promote empathy
- reduces risk
- creates meaning
- Brings enterprise creativity to next level
- The new competitive logic of business strategy
4
Q
Business challenges
A
- Growth growth
- Predictability(Include about predictability and malleability)
- change
- maintaining relevance
- Extreme competition
- standardisation
5
Q
A