4.4.2 Ethics Flashcards

1
Q

What stakeholder issues do consumers have?

A
  • misleading advertising
  • product safety, such as involving tainted meat that reaches consumers in the supply chain.
  • conflicts of interest , such as where an energy firm manipulates the markets , resulting in consumers paying more than they otherwise would have.
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2
Q

What stakeholder issues do employees have?

A
  • employee safety , ensuring health and safe conditions avoiding failings that might lead to injury or death
  • employee redundancies, a company may need to reduce staff numbers to regain profitability or they may choose to outsource some work for cheaper returns
  • pay and conditions
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3
Q

What stakeholder issues do shareholders have?

A
  • conflicts of interest between management and the shareholders
  • short-term versus long-term returns on shares. Shareholders invest for many reasons one many reason is seeking a return on their investments through dividends. A business needs to convince shareholders that investing to earn profits in the future is more beneficial than paying out dividends in the short term.
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4
Q

What stakeholder issues do countries or communities have?

A
  • Safety, where people’s well-being is compromised
  • Environmental concerns where the activates of the business pollute or damage the environment.
  • resource depletion where a company’s extraction objectives conflict with the best possible future for that country. For example , if a resource is depleted before it can be replenished.
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5
Q

What are environmental considerations a business has to make?

A
  • Emissions
  • waste disposal
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6
Q

What are supply chain considerations a business has to make?

A
  • Exploitation of labour
  • Child labour
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7
Q

What are marketing considerations a business has to make?

A
  • Misleading labelling
  • inappropriate promotional activities
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8
Q

What are ethics

A

Moral rule or principles of behaviour that should guide members of a profession or organisation and make them deal honestly and fairly with each other and with their stakeholders

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9
Q

Institutional framework?

A

The system of formal laws , regulations and procedures, and informal conventions customs and norms that shape activity and behaviour.

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10
Q

What is code of conduct

A

A set of rules outlining the proper practises of an organisation that contributes to the welfare of key stakeholders and respects the rights of all affected by its operations.

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11
Q

What are stakeholders

A

Groups or individuals who can affect or be affected by the actions of a business.

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12
Q

MNC objectives vs stakeholders

A

Owners seek high profits…
• High profits means keeping wages low which means that workers may not be paid a living wage
• High profits means keeping costs as low as possible so working conditions may suffer
• High profits mean that labour laws may not be kept to
• High profits mean that work might be subcontracted out to third parties who use child labour or forced labour

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13
Q

Shareholder objectives vs ethical objectives

A

Shareholders objective :
• High profits
• High dividends
• Growth
• Return on their investment
• A positive corporate image

Ethical corporate objectives:
• Low emissions
• Safe waste disposal
• Paying fair wage rates to employees in other countries
• Sourcing sustainable raw materials

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14
Q

What is a Supply chain ?

A

• A supply chain is a system of businesses, people, activities, information, and resources involved in moving a product or service from supplier to customer.

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15
Q

Problems with a supply chain?

A

• Having part of a supply chain in a developing nation can be a problem for the MNCs
• Many garment factories or labour intensive production processes outsource to slums, refugee camps and unlicensed back street businesses with poor working conditions

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16
Q

Benefits of behaving ethically?

A
  • Higher revenues- demand from positive consumer support
  • Improved brand and business awareness and recognition
  • Better employee motivation and recruitment
  • New sources of finance - e,g ethical investors
17
Q

Drawbacks to behaving ethically?

A
  • Higher costs - e.g sourcing from Fairtrade suppliers rather than lowest price
  • Higher overheads - e.g training & communication of ethical policy
  • A danger of building up false expectations