4.3 Tools and Techniques for SCI Flashcards
1
Q
What is the purpose of the PICK chart and what does PICK stand for?
A
- Possible
- Implement
- Challenge
- Kill
-> Tables that differs between Impact (Big/Small) and Difficulty (Easy/Hard) where processes are entered
2
Q
What is the purpose of an issue register?
A
-maintain, organize and prioritize perceived weaknesses of the process (issue)
3
Q
Name the principle behind the pareto chart and its uses
A
- 80% of come the problems come from way less sources then the other 20%
- -> focus on the 80%
- useful to prioritize a collection of issues
- bars indicate the impact
4
Q
Name two types of Root-Cause analysis methods and there relation between issue and factor
A
- Why-Why diagram
- > issue to factor
- > starting from the issue you ask why 5 times to find the factor - cause-effect diagramm
- > issue to factor and backwards
- > starting from the issue, try to find causes for the problems and from main parts of the process too (mashines, men, method)