4.3 Tools and Techniques for SCI Flashcards

1
Q

What is the purpose of the PICK chart and what does PICK stand for?

A
  • Possible
  • Implement
  • Challenge
  • Kill

-> Tables that differs between Impact (Big/Small) and Difficulty (Easy/Hard) where processes are entered

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2
Q

What is the purpose of an issue register?

A

-maintain, organize and prioritize perceived weaknesses of the process (issue)

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3
Q

Name the principle behind the pareto chart and its uses

A
  • 80% of come the problems come from way less sources then the other 20%
  • -> focus on the 80%
  • useful to prioritize a collection of issues
  • bars indicate the impact
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4
Q

Name two types of Root-Cause analysis methods and there relation between issue and factor

A
  1. Why-Why diagram
    - > issue to factor
    - > starting from the issue you ask why 5 times to find the factor
  2. cause-effect diagramm
    - > issue to factor and backwards
    - > starting from the issue, try to find causes for the problems and from main parts of the process too (mashines, men, method)
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