4.1 The How - Process Perspective Flashcards
What does the Abernaty-Utterback Model say
- first Product Innovation is high but decreases over time
- process innovation start to increase to counte the decrease
Describe the Prodocut-Process Matrix and its parts
Project:
Job shop:
Batch production:
Line production: assembly line
Conitous proecessing:
What are Supply Chain Processes?
+ examples
Collection of related events, activities and decisions, that involve a number of actors and object, and that collecitviely lead to an outcome that is of VALUE to an organization or it CUSTOMERS
- Order-to-Cash process
- Quote-to-Order process
- Procure-to-Pay process
- Manufacturing process
- Claims processing
What are the three main perspectives of a process?
• Control Flow Perspective
– “What needs to be done and when”
• Data Perspective
– “What do we need to work on”
• Resource Perspective
– “Who’s doing the work”
What are the three main processes?
- Mangement processes
- ->provide direction, rule and practices (signing contracts) - Core processes
- -> generate value, cause are linked to customers (receive + deliver order) - Support porcesses
- -> provide recourses for other processes (reorder from suppliers)
define Supply Chain Process Modelling
Body of principles, methods and tools to design, analyze, execute
and monitor supply chain processes, with the ultimate goal of
improving them
Name criteria for the evaluation of SC Processes
- Importance
– Which SC processes have the greatest impact on the
organization‘s strategic goals? - Dysfunction
– Which SC processes are in the deepest trouble? - Feasibility
– Which SC process is the most susceptible to successful
process management?
How is the Value-Addes-Analysis structured?
- process parted into steps
– Steps performed before a task
– The task itself, possibly decomposed into smaller steps
– Steps performed after a task, in preparation for the next task - classification of the steps
– Value-adding (VA)
– Business value-adding (BVA)
– Non-value-adding (NVA)
What should be done with VA + example
→ MAXIMIZE
citeria:
1. is customer willing to pay for this step
2. would customer agree, that this step is necessary to achieve their goals?
3. if steps would be removed, would customer see product/service as less valuable
→ Order to cash: Confrim delivery date, deliver products
Criteria + Example of MINIMIZE VAA?
- is this step required to improve/grow the business?
- would business suffer if step was removed?
Example:
-Order to cash process: Check purchase order, Check customers credit worthiness
What are Non-Value-Adding Activities?
-every besides VA and BVA
→ customer would be unwilling to pay for
NVA include:
- waiting times, delays
- Rework or defect correction
Example:
-order to cash process: Forward PO to warehouse, Resend confirmation, Receive rejected products
What the seven Sources of Waste in the SC?
Move: (during process steps)
- Transportation
- Motion
Hold:
- Inventory
- Waiting
Over-do: (WORST)
- Defects
- Over-Processing
- Over-Production
Name the formular of the cylce times
Define clyle time, processing time and cycle time efficiency
cycle time → time it takes for a team to make a product
processing time → time that is spend on workstations
clycle time efficiency → PT/CT