4.12: Managing Human Resources Flashcards
Work practices that lead to both high individual and high organizational performance
high-performance work practices
An organization that represents workers and seeks to protect their interests through collective bargaining
labor union
Organizational programs that enhance the status of members of protected groups
affirmative action
Groups of nominated or elected employees who must be consulted when management makes decisions involving personnel
work councils
Employees who sit on a company’s board of directors and represent the interests of the firm’s employees
board representatives
Ensuring that the organization has the right number and kinds of capable people in the right places and at the right times
human resource planning
An assessment that defines jobs and the behaviors necessary to perform them
job analysis
A written statement that descries a job
job description (position description)
A written statement of the minimum qualifications a person must possess to perform a given job successfully
job specification
Locating, identifying, and attracting capable applicants
recruitment
Reducing an organization’s workforce
decruitment
Screening job applicants to ensure that the most appropriate candidates are hired
selection
A preview of a job that provides both positive and negative information about the job and the company
realistic job preview (RJP)
Introducing a new employee to his or her job and the organization
orientation
Establishes performance standards used to evaluate employee performance
performance management system
