3HP: Logistics and Supply chain

Question 1

What are actors of the supply chain?

Answer 1

Supplier, manufacturer, distributor, retailer, customer

Question 2

What are the main processes of logistics?

Answer 2

• Inbound logistics: Control and coordinate flow to ensure resources necessary for production
• Internal logistics: Control and move stocks of materials in the various stages of the production process
• Outbound logistics: To control the flow of finished products from the company to an external customer in order to ensure service

Question 3

What is ICT?

Answer 3

Information and Communication technologies:
- An information base for the different stakeholders in the supply chain

• To ensure transparent communication between the actors and avoid bullwhip effect

Question 4

What is the bullwhip effect? Draw a graph to illustrate and include the formula

Answer 4

When small fluctuations in customer demand cause bigger and bigger fluctuations in orders/demand moving upstream in the supply chain.

• Lack of coordination lead to inefficiencies like overstocking/excessive inventory or shortages

Question 5

How can the bullwhip effect be prevented?

Answer 5

1. Aligning goals and incentives across supply chain
2. Improve information visibility
3. Building strategic partnership