3.7 Motivating Flashcards
What is motivation?
Motivation is the willingness to do something, such as work. It encourages employees to achieve their goals.
What is Maslow’s Hierarchy of Needs?
Maslow’s Hierarchy of Needs consists of 5 categories that every employee has. Once one need is achieved, the next one motivates the employee.
What are physiological needs in Maslow’s hierarchy?
Physiological needs include the need for food, shelter, and warmth.
Achieved by paying a fair day’s wage for a fair day’s work and providing bonus payments for reaching targets.
What are safety needs in Maslow’s hierarchy?
Safety needs involve job certainty and a safe work environment.
Achieved by offering long-term contracts, health insurance, and providing safety equipment.
What are social needs in Maslow’s hierarchy?
Social needs pertain to human interaction, such as friendship and love.
Achieved by enabling teamwork, organizing staff events, and offering flexitime arrangements.
What are esteem needs in Maslow’s hierarchy?
Esteem needs involve recognition for hard work, including status and appreciation.
Achieved by praising work, providing job titles, and offering personal offices.
What is self-actualization in Maslow’s hierarchy?
Self-actualization is the achievement of one’s full potential.
Achieved by providing training, development, promotions, and employee empowerment.
What are the positives of Maslow’s hierarchy?
Positives include focusing on changing needs, preparing for future promotions, and showing that motivation isn’t solely about money.
What are the negatives of Maslow’s hierarchy?
Negatives include the varying value of needs, assumptions about individual motivations, and the variability of self-actualization.
What is Theory X?
Theory X is a negative management approach where employees are not trusted and closely supervised.
What do Theory X managers believe?
Theory X managers believe employees dislike work, avoid responsibility, lack ambition, and are only motivated by money.
What are the implications of Theory X management?
Implications include a demotivated workforce, poor time management, and high staff turnover.
What is Theory Y?
Theory Y is a positive management approach where managers trust employees to perform well.
What do Theory Y managers believe?
Theory Y managers believe employees enjoy work, are ambitious, seek responsibility, and are motivated by both financial and non-financial rewards.
What are the implications of Theory Y management?
Implications include a motivated workforce, low labor costs, better management time, and high-quality goods and services.
What are the advantages of McGregor’s Theory X & Y?
Advantages include increased employee motivation, decreased recruitment costs, and improved industrial relations.
What is the importance of motivation in the workplace?
Motivation leads to improved productivity, less staff turnover, less absenteeism, and reduced industrial conflict.
