Chapter 9: ICT And DPC Flashcards
What is ICT
Use of computers and other electronic technology to store, transfer, access and manipulate information
7 forms of ICT
Internet, email, EDI, cloud computing, video conferencing, social media, computer software applications.
4 advantages of the internet
Fast communication, reduced costs (business doesn’t need to set up physical shop), improved decision making (use of search engines), advertising.
4 disadvantages of the internet
Easy to hack, difficult to verify accuracy of information, expensive to set up, negative online customer reviews.
4 advantages of email
Fast decision making, lower cost (no postage), can be sent and received any time of day, keep a record of information
4 disadvantages of email
Easy to spread viruses, can be sent to incorrect access (in the wrong hands), fake emails can be made to scam, spam
What is EDI
Electronic data interchange, computer to computer communication.
4 advantages of EDI
Cost effective, few human errors, quick, stock control
4 disadavanges of EDI
Expensive to set up, only cost effective to large scale businesses, not all business use EDI so not compatible, can replace staff so unhappy industrial relations
What is cloud computing
Th use of remote servers, hosted on the internet to store manage and process data
4 advantages of cloud computing
Inexpensive, convenient as business can access data from anywhere anytime, software updates carried out by server so no employees needed, data security
4 disadvantages of cloud computing
Dependant on internet so reduced productivity during outages, can be hacked, ongoing costs, difficult to change service providers
4 advantages of video conferencing
Low cost as no travel costs, quick, can have more regular meetings, conducted in real time
4 disadvantages of video conferencing
Installing can be expensive and staff may need training, technical problems, time zones, not in person face to face
4 advantages of social media
Large audience, low cost advertising, can gather customer information, customer loyalty as creates personal relationship as they can interact with business
4 disadvantages of social media
Difficult to measure effectiveness and monetary value, users can post negative feedback, hacking, takes a lot of time and effort to maintain
4 advantages of ict for business
Faster communication, better teamwork, cost saving, computers capable of producing consistently high quality products
4 challenges of ICT fo business
Security issues, system breakdowns, expensive to install, employees may fear for their rjobs
What is word processing
Programs that produce typed documents like business letters
What is a spreadsheet
Programs that allow users to enter, calculate and store data
What is a data base
Electronic filing system for organisations that enables them to store large volumes of information
What is a presentation package
Enables users to present information using text, sound, images, and videos using a laptop and digital projector
What is a desktop publishing (DTP)
Programs that combine elements of word processing with graphic packages to enable the business to produce leaflets, brochures and newsletters
What is the general data protection regulation
Introduced in may 2018, eu wide regulation that strengthens the rights if individuals and places more obligations in terms of data protection on organisations that hold data
What is a data subject
The individual who the data is about
What is personal data
Any information that relates to a data subject eg name and address. Can be stored in manual or computer files.
What is a data controller
The person in a business who decides what data is collected and how its processed
What is a dat a processor
Wither th organisation or the person who processes data on behalf of the data controller
What is the data protection commission
The supervisory authority responsible for monitoring the application of the GDPR.
What are the 5 rights of data subjects
Right of access, copy of data, correction of data, erasure of data, complaint to the data protection commision
