3.6.4 Flashcards
State the difference between employee engagement and motivation
Employee engagement is when employees are enthusiastic about the work and work to meet organisations goals.
Motivation describes maintain and channel behaviour towards a goal
What are the three dimensions of Employee engagement identified by the CIPD
Intellectual engagement
Effective engagement
Social engagement
State four key elements of Taylorism
Work study
Normal times
Equipment and training
Piece rate of pay
State Maslow‘s hierarchy of needs, from basic to higher
Psychological needs
Security needs
Social needs
Esteem needs
Self-actualisation
State five of Hertzberg’s hygiene factors, from most to least important
Company policy and administration
Supervision
Working conditions
Salary
Relationship with fellow workers
State five of Hertzberg’s motivators, from most to least important
Personal achievement
Recognition
Interest in the work itself
Responsibility
Growth and achievement
What is meant by the term performance – related pay?
Some parts of them pay is linked to the achievement of targets at work
Is the following statements is true or false?‘ An employee does not know exactly how much they will receive in pay for my piece rate system until the end of the working period.‘
True
What is variable pay?
It is a flexible form of pay that offers employees individual pay system related to their performance at work
State five different financial methods of motivation
Salaries and wages
Piece rate
Developments in PRP
Profit-sharing
Share ownership
State 4 different non-financial methods of motivation
Job enrichment
Job enlargement
Job rotation
Team working
State three factors affecting the managers choice of motivation
Costs involved
The skill level of the workforce
The importance of reputation
The effectiveness of communication within and outside the business
