3.6.3 Flashcards
What is meant by the term job design?
Job design is the process of grouping together or dividing up tasks and responsibilities to create complete jobs
State two techniques that may be used to create more interesting and challenging jobs
Job enlargement and job enrichment
What is meant by the term empowerment?
It is a series of actions designed to give employees greater control over their working lives
What 5 things must individuals have in Hackman and Oldhams model of job design
Skill variety
Task significance
Task identity
Autonomy
Feedback
State 4 influences on job design
Corporate objectives
Employee performance
Customer requirements
Available resources
What is meant by the term organisational design?
It is a process to ensure the organisation is appropriately designed to deliver organisation objectives in the short and long term
State five key factors in organisational design
Levels of hierarchy
Spans of control
Delegation
Authority
Centralisation and decentralisation
States the three internal influences on delegation, centralisation and decentralisation
Leadership and management styles
The businesses overall corporate objectives
The skills of the workforce
States the three external influences on delegation, centralisation and decentralisation
The technological environment
Competitive environment
The economic environment
What is the human resource flow?
It is the moving on please do an organisation starting with recruitment
State five stages in The human resource flow
Human resource planning
Recruitment and selection
Training
Dismissal and redundancy’s
Redeployment
Define levels of hierarchy
Number of layers of authority within an organisation
Define span of control
The number of subordinates directly responsible to a manager
Define chain of command
Line of communication and authority within the business
Define delegation
Passing authority down the organisational structure
