3.2.1

Question 1

What is management?

Answer 1

The organisation of day to day activities, enabling them to reach their goals

Question 2

What is leadership?

Answer 2

The influence one person has over the actions of another

Question 3

What 4 things does leadership involve?

Answer 3

1. Inspiration
2. Influencing
3. Motivation
4. Achieving

Question 4

What 4 things does management involve?

Answer 4

1. Organising
2. Planning
3. Directing
4. Controlling

Question 5

What is the quote about leadership?

Answer 5

Leaders are people who do the right thing; managers are people who do things right

Question 6

What are the 5 roles of managers?

Answer 6

1. Setting objectives
2. Analysing
3. Making decisions, allocation of resources
4. Leading, communicating and inspiring
5. Reviewing, monitoring performance

Question 7

What is involved in setting objectives?

Answer 7

targets to be achieved within a specific period of time.

Making it clear what is expected and what tasks they have to complete.

Question 8

What is involved in analysing?

Answer 8

data relating to performance

Using measures of performance

Question 9

What is involved in leadership ?

Answer 9

Communicate and inspire people

Argument that self motivation is very important

Question 10

What is involved in reviewing?

Answer 10

Identify how to meet objectives if they fail and what the new objectives will need to be.

Question 11

What is the Tannenbaum Schmidt Continuum?

Answer 11

A model of leadership considering the extent managers delegate decision making responsibility to their subordinates

Question 12

What are the 7 levels of the Tannenbaum Schmidt Continuum?

Answer 12

1. Tell
2. Sell
3. Suggest
4. Consult
5. Joins
6. Delegates
7. Abdicates

Question 13

What is Level 1 in the Tannenbaum Schmidt Continuum?

Answer 13

Managers entirely responsible for the decisions, simply informing employees of what they need to do

Question 14

What is Level 2 in the Tannenbaum Schmidt Continuum?

Answer 14

Manager sells decision to subordinates

Question 15

What is Level 3 in the Tannenbaum Schmidt Continuum?

Answer 15

Manager presents ideas and invites questions

Question 16

What is Level 4 in the Tannenbaum Schmidt Continuum?

Answer 16

Manager presents tentative decision subject to change

Question 17

What is Level 5 in the Tannenbaum Schmidt Continuum?

Answer 17

Manager presents problem, gets suggestions and makes decision

Question 18

What is Level 6 in the Tannenbaum Schmidt Continuum?

Answer 18

Manager defines limits and asks group to make decision

Question 19

What is Level 7 in the Tannenbaum Schmidt Continuum?

Answer 19

Manager permits group to function independently with defined limits

Question 20

What is the trait theory?

Answer 20

The belief that leaders and managers hold certain traits that distinguish them from other people

Argued that successful leaders may have very different traits

Question 21

What is the behavioural theory?

Answer 21

It suggests that there is an appropriate style of management and leadership determined by the context, situation and the nature of the task

Question 22

What is the Blake Moulton Grid?

Answer 22

The grid identifies a number of approaches to leadership based on the extent to which a manager is focused on their concern for production and their concern to people

Question 23

What are the five main points on the grid?

Answer 23

1. (0,10) Country club
2. (10,0) Produce or perish
3. (0,0) Impoverished
4. (5,5) Middle of the road
5. (10,10) Team leader

Question 24

What is 0,10 in the Blake Moulton Grid?

Answer 24

I would like to work environments. Mandrel is concerned with relationships and motivation. Tasks may not get done

Question 25

What is 10,10 in the Blake Moulton Grid?

Answer 25

High focus on both. Should be highly successful as employees feel involved and products are being produced

Question 26

What is 10,0 in the Blake Moulton Grid?

Answer 26

Authoritarian. Driven by targets and getting the task done. Care is little for well-being of feelings of employees

Question 27

What is 0,0 in the Blake Moulton Grid?

Answer 27

Focus on self and not leading organisation. Dissatisfaction and disorganisation

Question 28

What is 5,5 in the Blake Moulton Grid?

Answer 28

Neither aspect is focused in Tiley. Manager might care but does not get the balance right. Neither are being cared for satisfactorily

Question 29

Name three advantages of an autocratic leadership style

Answer 29

1. Clear vision shown 2. Speed of decision-making process 3. Good for unskilled workers when getting jobs done

Question 30

Name three disadvantages of an autocratic leadership style

Answer 30

1. Can reduce motivation levels 2. No opportunity for innovation by employees 3. Employees may not feel needed in the business

Question 31

Name two advantages of a democratic leadership style

Answer 31

1. Develop team spirit | 2. Allows a manager to collect ideas and opinions

Question 32

Name two disadvantages of an democratic leadership style

Answer 32

1. Decision-making can take longer | 2. Employees may selfishly vote, not seeing the bigger picture

Question 33

Name one advantage of a laissez-faire leadership style

Answer 33

Allows employees autonomy increasing creativity and motivation levels

Question 34

Name one disadvantage of laissez-faire leadership styles

Answer 34

Tasks are not coordinated well or met

Question 35

What 5 factors might determine the type of leadership style suitable for a situation?

Answer 35

1. Labour Force 2. Nature of Task 3. Timescale 4. Personality 5. Tradition