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AQA AS Business > 3.2.1 > Flashcards

3.2.1 Flashcards

1
Q

What is management?

A

The organisation of day to day activities, enabling them to reach their goals

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2
Q

What is leadership?

A

The influence one person has over the actions of another

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3
Q

What 4 things does leadership involve?

A
  1. Inspiration
  2. Influencing
  3. Motivation
  4. Achieving
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4
Q

What 4 things does management involve?

A
  1. Organising
  2. Planning
  3. Directing
  4. Controlling
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5
Q

What is the quote about leadership?

A

Leaders are people who do the right thing; managers are people who do things right

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6
Q

What are the 5 roles of managers?

A
  1. Setting objectives
  2. Analysing
  3. Making decisions, allocation of resources
  4. Leading, communicating and inspiring
  5. Reviewing, monitoring performance
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7
Q

What is involved in setting objectives?

A

targets to be achieved within a specific period of time.

Making it clear what is expected and what tasks they have to complete.

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8
Q

What is involved in analysing?

A

data relating to performance

Using measures of performance

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9
Q

What is involved in leadership ?

A

Communicate and inspire people

Argument that self motivation is very important

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10
Q

What is involved in reviewing?

A

Identify how to meet objectives if they fail and what the new objectives will need to be.

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11
Q

What is the Tannenbaum Schmidt Continuum?

A

A model of leadership considering the extent managers delegate decision making responsibility to their subordinates

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12
Q

What are the 7 levels of the Tannenbaum Schmidt Continuum?

A
  1. Tell
  2. Sell
  3. Suggest
  4. Consult
  5. Joins
  6. Delegates
  7. Abdicates
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13
Q

What is Level 1 in the Tannenbaum Schmidt Continuum?

A

Managers entirely responsible for the decisions, simply informing employees of what they need to do

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14
Q

What is Level 2 in the Tannenbaum Schmidt Continuum?

A

Manager sells decision to subordinates

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15
Q

What is Level 3 in the Tannenbaum Schmidt Continuum?

A

Manager presents ideas and invites questions

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16
Q

What is Level 4 in the Tannenbaum Schmidt Continuum?

A

Manager presents tentative decision subject to change

17
Q

What is Level 5 in the Tannenbaum Schmidt Continuum?

A

Manager presents problem, gets suggestions and makes decision

18
Q

What is Level 6 in the Tannenbaum Schmidt Continuum?

A

Manager defines limits and asks group to make decision

19
Q

What is Level 7 in the Tannenbaum Schmidt Continuum?

A

Manager permits group to function independently with defined limits

20
Q

What is the trait theory?

A

The belief that leaders and managers hold certain traits that distinguish them from other people

Argued that successful leaders may have very different traits

21
Q

What is the behavioural theory?

A

It suggests that there is an appropriate style of management and leadership determined by the context, situation and the nature of the task

22
Q

What is the Blake Moulton Grid?

A

The grid identifies a number of approaches to leadership based on the extent to which a manager is focused on their concern for production and their concern to people

23
Q

What are the five main points on the grid?

A
  1. (0,10) Country club
  2. (10,0) Produce or perish
  3. (0,0) Impoverished
  4. (5,5) Middle of the road
  5. (10,10) Team leader
24
Q

What is 0,10 in the Blake Moulton Grid?

A

I would like to work environments. Mandrel is concerned with relationships and motivation. Tasks may not get done

25
Q

What is 10,10 in the Blake Moulton Grid?

A

High focus on both. Should be highly successful as employees feel involved and products are being produced

26
Q

What is 10,0 in the Blake Moulton Grid?

A

Authoritarian. Driven by targets and getting the task done. Care is little for well-being of feelings of employees

27
Q

What is 0,0 in the Blake Moulton Grid?

A

Focus on self and not leading organisation. Dissatisfaction and disorganisation

28
Q

What is 5,5 in the Blake Moulton Grid?

A

Neither aspect is focused in Tiley. Manager might care but does not get the balance right. Neither are being cared for satisfactorily

29
Q

Name three advantages of an autocratic leadership style

A
  1. Clear vision shown
  2. Speed of decision-making process
  3. Good for unskilled workers when getting jobs done
30
Q

Name three disadvantages of an autocratic leadership style

A
  1. Can reduce motivation levels
  2. No opportunity for innovation by employees
  3. Employees may not feel needed in the business
31
Q

Name two advantages of a democratic leadership style

A
  1. Develop team spirit

2. Allows a manager to collect ideas and opinions

32
Q

Name two disadvantages of an democratic leadership style

A
  1. Decision-making can take longer

2. Employees may selfishly vote, not seeing the bigger picture

33
Q

Name one advantage of a laissez-faire leadership style

A

Allows employees autonomy increasing creativity and motivation levels

34
Q

Name one disadvantage of laissez-faire leadership styles

A

Tasks are not coordinated well or met

35
Q

What 5 factors might determine the type of leadership style suitable for a situation?

A
  1. Labour Force
  2. Nature of Task
  3. Timescale
  4. Personality
  5. Tradition

AQA AS Business (25 decks)

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