3.6.2 Key factors in change

Question 1

What influence will Organisational culture have on a business?

Answer 1

How willing a business is to respond to change
Leadership style in managing change
Attitudes to risk
Ability to innovate

Question 2

What will The size of the organisation influence?

Answer 2

The size of the organisation will influence the ability to communicate and manage change, as well as the speed of change.

Question 3

What do you need to consider about the size of the organisation?

Answer 3

Number of employees
Geographical spread
Levels of hierarchy
Complexity of structure

Question 4

What will happen if the Time/speed of change is too fast?

Answer 4

Change that is rapid and unexpected having a dramatic affect on the way in which an industry or businesses operate

Question 5

What will happen if change is gradual or incremental?

Answer 5

Change that is implemented over time with a number of small changes being made on a regular basis to achieve ongoing improvements

Question 6

What 4 reasons for resistance do Kotter and Schlesinger’s model show?

Answer 6

Parochial self interest
Prefer the status quo
Different assessment
Misunderstanding and fear

Question 7

What are the 6 methods to overcome resistance to change?

Answer 7

Explicit and Implied Coericion
Manipulation and Co-option
Education and Communication
Negotiation and Agreement
Facilitation and support
Participation and Involvement