3.6 Flashcards

1
Q

Human resource objectives

A

Employee engagement
Talent development
Training
Diversity

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2
Q

Soft and hard hem

A

Soft - human element and emphasises employee well being

Hard- treats workforce as an asset

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3
Q

Hackman and old man

A

Role of the job on employee motivation

Skill variety - using the different skills the employee has in a role

Feedback

Autonomy

Task significance

Task identity

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4
Q

Centralisation and decentralisation

A

Centralisation - decision making left with key management at centre of business

Decentralisation- decisions delegated down the heir-achy away from the centre

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5
Q

Human resource flow

A

Journey an employee takes in an organisation

Recruitment
Training
Redeployment - one role to another
Redundancy

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6
Q

Maslow heirachy of needs

A

Five levels of human needs to motivate

Physiological
Security and safety
Love and belonging
Self esteem
Self actualisation

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7
Q

Herzerberg theory

A

Motivation factors - directly motivate to work harder

Hygiene- demotivate if not present but not motivate

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8
Q

Finacial methods of motivation

A

Piece rate pay
Commission
Performance pay

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9
Q

Non finacial methods of motivation

A

Praise
Empowerment
Consultation

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10
Q

Alignment of values

A

Personal values and missions match with the organisations

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11
Q

Human resource plan

A

Avoiding employing a surplus or shortage of employees with a plan

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12
Q

Work councils

A

Participation system that gives employees a voice in decision making within the business

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