3.6 Flashcards
Causes of change
Changes in organistional size
Poor business performance
New ownership
Transformational leadership
The market and other external factors
Impacts of change
Impact on …
Competitiveness
Productivity
Financial performance
Stakeholders
Change management definition
the process of organising and introducing new methods of working within a business
Factors to consider when changes are made
The organisation culture
Size of the organisation
Speed of change
Managing resistance to change - employees , customers , culture
Scecnario planning definition
the process of anticipating possible changes in a business’s situation and devising ways to deal with them
Risk acceptance definition
acknowledges that the potential loss from a risk is not great enough to warrant spending money to avoid it
Risk avoidance definiton
the elimination of hazards , activities and expsures that can negatively affect an organisation
Risk limiation definition
caps the potential amount of loss an business can face
Risk transference defintion
A business gives the risks to another party e.g. insurance
Business continuity definition
the capapbility of the organization to continue delievery or products or services at acceptable levels following a disruptive incident