3.6 Flashcards

1
Q

Causes of change

A

Changes in organistional size
Poor business performance
New ownership
Transformational leadership
The market and other external factors

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2
Q

Impacts of change

A

Impact on …
Competitiveness
Productivity
Financial performance
Stakeholders

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3
Q

Change management definition

A

the process of organising and introducing new methods of working within a business

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4
Q

Factors to consider when changes are made

A

The organisation culture
Size of the organisation
Speed of change
Managing resistance to change - employees , customers , culture

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5
Q

Scecnario planning definition

A

the process of anticipating possible changes in a business’s situation and devising ways to deal with them

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6
Q

Risk acceptance definition

A

acknowledges that the potential loss from a risk is not great enough to warrant spending money to avoid it

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7
Q

Risk avoidance definiton

A

the elimination of hazards , activities and expsures that can negatively affect an organisation

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8
Q

Risk limiation definition

A

caps the potential amount of loss an business can face

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9
Q

Risk transference defintion

A

A business gives the risks to another party e.g. insurance

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10
Q

Business continuity definition

A

the capapbility of the organization to continue delievery or products or services at acceptable levels following a disruptive incident

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