3.5 Additional Information Flashcards
1
Q
Types of Quality Indicators
A
- Clinical (pain manage, level of function, re-hospitalization)
- Financial (cost per case)
- Productivity (wait time for appt.)
- Utilization (appropriate level of care)
- Quality (foreign body left in during a procedure)
- Client experience
2
Q
Delphi Technique
A
most popular type of quality indicators “rounds” - held until a group consensus is reached
3
Q
3 popular quality improvement techniques
A
Plan-Do-Study -Act
Six Sigma approach
Lean approach