3.4.3 Stakeolders Flashcards
Internal stakeholders + aims
Managers (make as much profit)
Employees (good pay/benefits/develop training/promotion)
Shareholders (make profits from their investments/return on investments + increase in dividend)
External stakeholders aims
Government (to gain tax/abide by legislation)
Communities (available employment/provision for local needs)
Suppliers (loyalty/fair price/ paid on time)
Competitors (more profit than them)
Pressure groups
Shareholders vs stakeholders concept
Shareholders =
make profits
Efficient as possible
Dividends
Growth of busi
Stakeholders =
Reduce pollution
Pay higher wages
Pay more tax
Ethically
These will take away from profit
Internal influences on stakeholder relationships
Management + leadership (differing leadership styles will determine how managers view employees)
Objectives (profit objectives will be more aligned with shareholder interests)
Size/ownership (sole trade will not have pressure of meeting shareholder expectations)
External influences on stakeholder relationships
Market conditions (demand + comp of a market will change priorities of busi)
Stakeholder power (majority shareholders + key customers will be given greater focus than a stakeholder)
Gov policy (busi will have to meet legal requirements)