3.2.6 performance management

Question 1

define management by objectives

Answer 1

involves both managers and employees collaboratively setting individual employee goals that contribute to the achievement of broader business objectives

Question 2

define performance appraisals

Answer 2

involves a manager assessing the performance of an employee against a range of criteria, providing feedback, and establishing plans for future improvements

Question 3

define self evaluation

Answer 3

involves an employee assessing their individual performance against a set of criteria

Question 4

define employee observation

Answer 4

involves a range of employees from different levels of authority assessing another employees performance against a set criteria