3.1.9 corporate culture Flashcards
define corporate culture
is the shared beliefs and values of a business and its employees
how can a positive corporate culture help a business
can lead to more motivated employees, and the widespread expectation of high standards, leading to improved performance overall. can increase how a business is externally perceived and therefore impact its ability to achieve its BO
how can a negative corporate culture impact a business
negative corporate culture and acceptance of low standards can negatively impact the achievement of BO
define official corporate culture
involves the shared views and values that a business aims to achieve, often outlined in a written format
how are official corporate cultures established
generally may include documents such as mission statements, vision statements and policies.
what do a businesses official corporate culture reflect
represents the businesses best intentions and aspirations
3 examples of official corporate culture
-policies (procedures & codes of conduct)
- shared objectives ( vision statements and mission statement)
-training (employee training programs)
how do policies, shared objectives and training help a business
unite employees’ approaches to work processes
what is the effect of shared objectives such as vision statements
highlights what the business aspires to achieve, providing a common goal for employees
what is the effect of policies such as codes of conduct
used to create standards for the behaviour of employees in the workplace
what is the effect of training such as training programs
ensures that employees are following the standards set for acceptable behaviour at work
define real corporate culture
involves the shared values and beliefs that develope organically within a business, and are praised on a daily basis by its employees.
-such as unwritten rules and behaviours
what are factors that impact real corporate culture
office layout, staff diversity, management styles, hiring criteria, rituals and celebrations
define mission statements
are written descriptions of a business’s objectives and its chosen approach to achieving them
define policies
are set of guidelines that are used to come to decisions in a rationalised way
what’s the difference between real corporate culture and official corporate culture
while official corporate reflects what is based on the ideals a business hopes to achieve, real corporate culture reflects what occurs in the business operations
what’s the positive impact of businesses aiming to align its real corporate culture with its official corporate culture
employees feel innately connected to the environment they work in.increasing motivation, increasing business performance, leading to the achievement of BO.
an example of real corporate culture and its effect
type of employees such as criteria, staff diversity.
effect - a business chooses which employees to hire and they should be carefully selected both for their technical skill and they ability to uphold the business values.
similarities of official corporate culture and real corporate culture
-both are concerned with the shared values and beliefs of people in the business
-fostering a positive official and real corporate culture can lead to improved business performance
-both aim to change the way employees interact with each other and the business
differences between official corporate culture and real corporate culture
-official corporate culture is often written in business documents, whereas real corporate culture is usually unwritten.
-official corpoarte culture is institutionalised by formal documents and rules, whereas real corporate culture develops organically in unwritten interactions between employees
-official compare culture includes the ideals of businesses, whereas real corporate culture includes what occurs in actuality.
