3.2

Question 1

Key driver’s for individuals to form a group

Answer 1

Security
Self-esteem
Power
Goal achievement

Question 2

Teams and groups offer a frame work in which individuals can find six social provisions

Answer 2

Attachment
Social integration
Reliable alliance
Guidance
Reassurance of wort

Question 3

Teams and groups offer a frame work in which individuals can find six social provisions

Answer 3

Attachment
Social integration
Reliable alliance
Guidance
Reassurance of worth
Opportunity for nurturance

Question 4

Politics

Answer 4

POLITICS is the processes, actions, and behaviors you use to achieve the influence you desire.

Question 5

What does politics enable to group members?

Answer 5

It enables group members to get things done, increasing the influence and impact of group actions in an intentional way

Question 6

Work environment refers to what?

Answer 6

Conditions which the the group operates such as office space, temperature and equipment and work processes and procedures

Question 7

Physical elements of a healthy work environment

Answer 7

Lighting
Shift patterns
Open plan office
Monitoring
Demographics

Question 8

5 Key Interpersonal Skills that contribute to team effectiveness

Answer 8

• Collaboration and co-operation
• Communication and listening
• Negotiation and influencing
• Problem-solving
• Decision-making