2.3

Question 1

What is Motivation?

Answer 1

From the Latin word movere meaning to move. It is the internal and external factors that contribute to human behaviour, workplace action and job perfomance

Question 2

Extrinsic Motivation

Answer 2

This is the tangible outcome or benefit that the individual receives in return for work performance eg pay, career progression and the work environment

Question 3

Intrinsic motivation

Answer 3

This relates to the benefits that are linked to psychological outcomes for the individual in terms of their job satisfaction or sense of personal achievement

Question 4

Frustration induced behaviour are the following

Answer 4

FRAW

Fixation
Regression
Aggression
Withdrawal

Question 5

What are the 4 dominant theories of motivation?

Answer 5

Content theories
Process theories
Equity theories
Goal theories

Question 6

Content theories

Answer 6

Review the nature of motivation and how the needs of the individual change overtime

Key theorists include
Maslow’s

McClelland -(nAch, nAff, nPow)

Herzbeg- Two factor Hygiene theory
Tell me about a time when you felt exceptionally good about your job
Tell me about a time when you felt exceptionally bad about your job

Aldefer- ERG (Existence, Relatedness, Growth needs)