3.1 Engage Stakeholders

Question 1

How

Answer 1

1. Analyze stakeholders
2. Categorize stakeholders
3. Engage stakeholders by category
4. Maintain stakeholder engagement strategy

Question 2

1. Analyze stakeholders

Answer 2

T&T
1. Communication skills
2. Data gathering / Analysis - use case modeling, user experience mock-ups, surveys / questionnaires, customer interviews, brainstorming sessions, requirement workshops, 360 deg feedback
3. expert judgement
4. Organizational process assets
5. Stakeholder register
6. Roadmap

D&A
1. Stakeholder engagement plan
2. Communication mgmt plan
3. Change Requests
4. Data representations - MoSCoW diagram, interest grid, stakeholder cube - 3D model, salience model, directions of influence

Question 3

2. Categorize Stakeholders -
   Sponsors
   Customers & users
   Sellers
   Business partners

Unaware
Resistant
Neutral
Supportive
Leading

Answer 3

T&T
1. Data gathering / analysis
2. Expert judgement

D&A
1. Stakeholder Register

Question 4

3. Engage stakeholder by category

Answer 4

T&T
1. Group communications
2. Communication skills
3. Stakeholder engagement assessment matrix

D&A
1. Communications mgmt plan
2. Update stakeholder engagement plan

Question 5

4. Maintain stakeholder engagement strategy

Answer 5

T&T
1. Review project mgmt plan
2. Review stakeholder register
3. Team performance assessments
4. Lessons learned / retrospectives

D&A
1. Updated communication Mgmt plan
2. Updated stakeholder engagement plan
3. Updated stakeholder register
4. Release plans