3 - Project Manager Role Flashcards

1
Q

The message receiver restates what’s been said to fully understand and confirm the message and it provides an opportunity for the sender to clarify the message if needed.

A

active listening

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2
Q

Begins with problem definition. Problem definition is the ability to discern between the cause and effect of the problem. Root-cause analysis looks beyond the immediate symptoms to the cause of the symptoms—which then affords opportunities for solutions.

A

active problem solving

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3
Q

The project manager refuses to act, get involved, or make decisions.

A

avoiding power

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4
Q

The leader is motivating, has high-energy, and inspires the team through strong convictions about what’s possible and what the team can achieve. Positive thinking and a can-do mentality are characteristics of this.

A

charismatic leadership

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5
Q

The project manager has deep skills and experience in a discipline (for example, years of working in IT helps an IT project manager better manage IT projects).

A

expert power

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6
Q

The project manager aims to gain favor with the project team and stakeholders through flattery.

A

ingratiating power

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7
Q

The individual has power and control of the data gathering and distribution of information.

A

informational power

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8
Q

The leader is a hybrid of transactional, transformational, and charismatic leaders. The _____ wants the team to act, is excited and inspired about the project work, yet still holds the team accountable for their results.

A

interactional leadership

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9
Q

The project manager can make the team and stakeholders feel guilty to gain compliance in the project.

A

guilt-based power

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10
Q

Involves aligning, motivating, and inspiring the project team members to do the right thing, build trust, think creatively, and to challenge the status quo.

A

leadership

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11
Q

The leader takes a “hands-off” approach to the project. This means the project team makes decisions, takes initiative in the actions, and creates goals. While this approach can provide autonomy, it can make the leader appear absent when it comes to project decisions.

A

laissez-faire leadership

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12
Q

Utilizes positional power to maintain, administrate, control, and focus on getting things done without challenging the status quo of the project and organization.

A

management

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13
Q

Based on the audience and the message being sent, the media should be in alignment with the message.

A

media selection

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14
Q

Meetings are forms of communication. How the meeting is led, managed, and controlled all influence the message being delivered. Agendas, minutes, and order are mandatory for effective communications within a meeting.

A

meeting management

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15
Q

The project manager has a warm personality that others like.

A

personal or charismatic power

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16
Q

In formal presentations, the presenter’s oral and body language, visual aids, and handouts all influence the message being delivered.

A

presentation

17
Q

The project manager can restrict choices to get the project team to perform and do the project work.

A

pressure-based power

18
Q

Defines three areas of PDUs for PMI certified professionals to maintain their certification. Includes technical project management, leadership, and strategic and business management.

A

PMI Talent Triangle

19
Q

The project manager’s power is because of the position she has as the project manager. This is also known as formal, authoritative, and legitimate power.

A

positional power

20
Q

Earned after the PMP to maintain the PMP certification. PMPs are required to earn 60 per three-year certification cycle. Of the 60, a minimum of 35 hours must come from educational opportunities.

A

Professional Development Units (PDUs)

21
Q

The role of leading the project team and managing the project resources to effectively achieve the objectives of the project.

A

project manager

22
Q

The project manager can punish the project team.

A

punitive or coercive power

23
Q

The project manager is respected or admired because of the team’s past experiences with the project manager. This is about the project manager’s credibility in the organization.

A

referent power

24
Q

The project manager can reward the project team.

A

reward power

25
Q

Communication requires a sender and a receiver. Within this model may be multiple avenues to complete the flow of communication, but barriers to effective communication may be present as well.

A

sender-receiver models

26
Q

The leader puts others first and focuses on the needs of the people he serves. These leaders provide opportunity for growth, education, autonomy within the project, and the well-being of others. The primary focus is service to others.

A

servant leadership

27
Q

The project manager has power because of certain situations in the organization

A

situational power

28
Q

The tone, structure, and formality of the message being sent should be in alignment with the audience and the content of the message.

A

style

29
Q

The leader emphasizes the goals of the project and rewards and disincentives for the project team. This is sometimes called management by exception as it’s the exception that is reward or punished.

A

transactional leadership

30
Q

The leader inspires and motivates the project team to achieve the project goals. These leaders aim to empower the project team to act, be innovative in the project work, and accomplish through ambition.

A

transformational leadership