3. Management Theories Flashcards
This is solely reliant on statistics and data.
Quantitative Approach
This changed the way managers look at their jobs.
Modern Management Theory
What are the three (3) Views of Management?
Mechanistic, Economic, and Organism
This approach looks at all components of an organization to see how they interact and to create one larger system.
Systems Approach
The System Approach to Management sought to find an equal balance between the extremely impersonal ____________ and the individually-focused __________.
- Scientific Approach
- Human Relations Approach
Who first introduced the idea of a Systems Approach to explore the relationships between organisms and the environment?
Biologist Ludwig Von Bertalanffy
Activity is organized through the marketing function, and this system is driven by self-interest.
Exchange Systems
Outcomes are based on the threat of loss, and this system is driven by fear and love.
Threat Systems
There is an integration of utility functions, which results in the situation “what you want, I want,” and this system us also driven by fear and love, where we express our passion and compassion for others.
Integrative or Love Systems
The Systems Approach also looks at the interaction between the social aspect of business and technological changes. These changes in the sub-systems cause a _________ that imparts the entire system.
ripple effect
The Systems Approach relies on all components, or sub-systems, to work in _________ and ____________ in order to ensure the success of the larger system.
harmony, coordination
Within the Suprasystem, what are the four (4) systems that comprise the Managerial System?
- Goals and Values System
- Technical System
- Psychosocial System
- Structural System
Who developed the framework of Managerial System?
Kast and Rozenweig
What are the six (6) steps in Managerial System?
- Goal Setting
- Planning
- Assembling Resources
- Organizing
- Implementing
- Controlling
This claimed that there is no one best way to manage since it recognizes that all business situations are different. Each event comes with its own sets of problems, challenges, and internal and external environmental factors that may impact outcomes.
Contingency Perspective
What are the five (5) macro-environmental factors or contingencies under Contingency Perspective?
- Changes in Technology
- Demographic Shift
- Economic Conditions
- Cultural Factors
- Government and Legislation
The Contingency Perspective builds upon the ____________ yet recognizes that there are numerous factors that may impact an organziation’s performance.
Systems Approach
If management is __________, the management can respond to each of the factors and act accordingly.
flexible
Studies of companies that operate in __________ environment are more successful with a flexible approach to management, while companies in a more ________ environment do better with a more rigid and ________ management style of operations.
- uncertain
- stable
- structured
This states that any system can exist without any specific direction or predicatability.
Chaos Theory
He quoted that “It may happen that small differences in the initial conditions produce very great ones in the final phenomena. A small error in the former will produce an enormous error in the latter. Predication becomes impossible.”
Henri Poincare
It describes the flapping of butterfly’s wings in one part of the world could have a dramatic impact on the weather somewhere else.
Butterfly Effect
By recognizing that chaos was part of the normal order of things, techniques could be employed that would _________, and take advantage of, ensuing ________.
- anticipate
- chaos
In Chaos Theory, __________ will begin to emerge, enabling management to identify most effective ways of shaping the organization.
Patterns
