3. Employee Motivation Flashcards
What is motivation?
a desire to reach a goal
+ the energy to work towards that goal
Name the three components that make up emotion…
PID
PERSISTENCE (how long effort exerted)
INTENSITY (how much effort)
DIRECTION (which goal)
name examples of external rewards
- salary
- working conditions
- benefits
name examples of internal rewards
- achievement
- responsibility
- recognition
- growth
Name three TOP reasons people leave their jobs…
- learning opportunity
- FEEDBACK
- bad boss
Does money make you happy?
BRICKMAN ET AL.: lottery winners return to same happiness after a year
KILLINGSWORTH ET AL. wellbeing rises with income BUT income does little for wellbeing when axes made linear
Results of the candle experiment?
Glucksberg et al.
Group 1: no incentive
Group 2: incentive (5$ if in top 25%, $25 for winner)
Group 2 took 3,5 mins longer
When do financial incentives work?
simple tasks
simplified candle experiment –> group 2 won by LARGE margin
Why did financial incentives slow down Group 2 during the first Candle Experiment
- focus narrowed – > fixed functionality
so performance decreased - intrinsic motivation extinguished
–> creates SHORT-TERM THINKER
multiple motives –>
may damage persistence & performance
Why do money incentives work for simple tasks?
no intrinsic motivation in the first place to be undermined
Name 2 myths about pay
1) individual incentive pay improves performance (actually UNDERMINES performance, as OVEREMPHASIZES short term focus)
2) people work for money (more for meaning)
ARLEY ET AL. 2009
mechanical skills –> bonus effective
cognitive skills –> bonus ineffective (even damaging)
8/9 tasks acrss 3 experiments
Differentiate intrinsic from extrinsic motivation.
IN:
- controlled by internal factors, controlled by the self
e. g. amount of effort they expend - person as AGENT
- clear purpose
- not just focused on results
EX:
- rewards e.g. money
- coercion
competition
Summarise maslow’s Hierarchy of Needs
physiological needs, safety needs, social needs,
self-esteem needs, self-actualization needs
- higher order needs can only be satisfied once lower-order needs have been met
- individualistic perspective
- all people have same basic needs
Maslow: a satisfied need is no longer a ___________
MOTIVATOR
name examples of self esteem needs…
fame
recognition
dignity
name examples of self-actualization needs
purpose
freedom
confidence
achievement
What satisfies physiological needs in the workplace?
- rest break
- refreshment break
- physical comfort
- reasonable working hours
What satisfies safety needs in the workplace?
- safe working conditions
- base salary
- job security
What satisfies social needs in workplace?
- friendly coworkers
- interaction with customers
- pleasant superiors
What satisfies SELF ESTEEM needs?
- praise from boss
- perceived high status of role
What satisfies SELF ACTUALIZATION NEEDS?
creative work
challenging work
Who adapted Maslow’s theory to ASIA?
NEVIS
