(3)

Question 1

接客

Answer 1

(せっきゃく / sekkyaku) - Customer service

Question 2

際

Answer 2

(さい / sai) - Occasion, time

Question 3

話し方

Answer 3

(はなしかた / hanashikata) - Way of speaking, manner of talking

Question 4

話したり

Answer 4

(はなしたり / hanashitari) - Talk, speak (listing)

Question 5

急な

Answer 5

(きゅうな / kyuuna) - Sudden, urgent

Question 6

お断り

Answer 6

(おことわり / okotowari) - Refusal (polite)

Question 7

のではなく

Answer 7

(のではなく / no de wa naku) - Not to

Question 8

どうしたら

Answer 8

(どうしたら / dou shitara) - How, what can be done

Question 9

お応え

Answer 9

(おこたえ / okotae) - Response, fulfilling (polite)

Question 10

考える

Answer 10

(かんがえる / kangaeru) - To think, consider

Question 11

その場

Answer 11

そのば / sono ba) - On the spot

Question 12

判断

Answer 12

(はんだん / handan) - Decision, judgment

Question 13

できなければ

Answer 13

(できなければ / dekinakereba) - If cannot do

Question 14

上司

Answer 14

(じょうし / joushi) - Supervisor

Question 15

相談

Answer 15

(そうだん / soudan) - Consultation, discussion

Question 16

お話し

Answer 16

(おはなし / ohanashi) - Speaking, conversation (polite)

Question 17

明るく

Answer 17

(あかるく / akaruku) - Cheerfully, brightly

Question 18

ハキハキとした

Answer 18

(はきはきとした / hakihaki to shita) - Clear, articulate

Question 19

言葉づかい

Answer 19

(ことばづかい / kotobazukai) - Speech, choice of words

Question 20

大切

Answer 20

(たいせつ / taisetsu) - Important

Question 21

敬語

Answer 21

(けいご / keigo) - Honorific language

Question 22

適切に

Answer 22

(てきせつに / tekisetsu ni) - Appropriately

Question 23

3 種類

Answer 23

(さんしゅるい / san-shurui) - Three types

Question 24

それら

Answer 24

(それら / sorera) - Those

Question 25

使い分ける

Answer 25

(つかいわける / tsukaiwakeru) - To use properly, distinguish

Question 26

尊敬語

Answer 26

(そんけいご / sonkeigo) - Respectful language (a type of keigo)

Question 27

目上

Answer 27

めうえ / meue) - Superior, senior (literally "above the eyes")

Question 28

立場

Answer 28

(たちば / tachiba) - Position, status

Question 29

上

Answer 29

(うえ / ue) - Higher, above

Question 30

うやまい

Answer 30

(うやまい / uyamai) - Respecting (humble form)

Question 31

立てる

Answer 31

(たてる / tateru) - To elevate, to honor

Question 32

気持ち

Answer 32

きもち / kimochi) - Feeling, sentiment

Question 33

表します

Answer 33

(あらわします / arawashimasu) - To express, to show

Question 34

へりくだる

Answer 34

へりくだる / herikudaru) - To humble oneself

Question 35

謙譲語 (Kenjougo)

Answer 35

It expresses respect by humbling oneself, thereby elevating the other person.

Question 36

尊敬語 (そんけいご / sonkeigo)

Answer 36

Respectful Language (Sonkeigo) It expresses respect and the feeling of elevating someone of higher status or someone senior to you.

Question 37

謙譲語

Answer 37

(けんじょうご / kenjougo) - Humble language (a type of keigo)

Question 38

立て

Answer 38

(たて / tate) - To elevate, to honor

Question 39

敬意

Answer 39

(けいい / keii) - Respect

Question 40

表します

Answer 40

(あらわします / arawashimasu) - To express, to show

Question 41

丁寧語 (Teineigo)

Answer 41

丁寧語 (ていねいご / Teineigo) is a type of polite language used to make speech courteous and respectful. It is characterized by adding 「です」「ます」「ございます」 to sentence endings and using prefixes like 「お」「ご」 before nouns to make expressions more polite.

Question 42

語尾?

Answer 42

(ごび / gobi) - Sentence ending

Question 43

付けたり

Answer 43

(つけたり / tsuketari) - Attach, add (listing actions)

Question 44

先頭

Answer 44

(せんとう / sentou) - Beginning, prefix

Question 45

付け

Answer 45

(つけ / tsuke) - Attach, add

Question 46

言い回し

Answer 46

(いいまわし / iimawashi) - Expression, phrasing