(3) 1-2-3

Question 1

接客

Answer 1

(せっきゃく | sekkyaku)

Meaning: Customer service; serving or attending to customers.

Question 2

1.あいさつ

Answer 2

(挨拶 | aisatsu)

Meaning: Greeting; salutation.

Question 3

1.あいさつ

あいさつは接客の基本です。

お客様にあいさつをすると、お客様は気持ちよく滞在することができます。

また、あいさつをした方も気持ちよく働くことができます。

あいさつする時は、明るく元気に笑顔で、 相手に届く声で、 相手の目を見て 、気持ちを込めて、あいさつするようにします。

Answer 3

1. あいさつは接客の基本です。
   Romaji: Aisatsu wa sekkyaku no kihon desu.
   English: Greetings are the foundation of customer service.
2. Japanese Sentence:
   お客様にあいさつをすると、お客様は気持ちよく滞在することができます。
   Romaji: Okyaku-sama ni aisatsu o suru to, okyaku-sama wa kimochi yoku taizai suru koto ga dekimasu.
   English: When you greet the customers, they can stay comfortably.
3. Japanese Sentence:
   また、あいさつをした方も気持ちよく働くことができます。
   Romaji: Mata, aisatsu o shita hou mo kimochi yoku hataraku koto ga dekimasu.
   English: Moreover, the person who greets can also work pleasantly.
4. Japanese Sentence:
   あいさつする時は、明るく元気に笑顔で、相手に届く声で、相手の目を見て、気持ちを込めて、あいさつするようにします。
   Romaji: Aisatsu suru toki wa, akaruku genki ni egao de, aite ni todoku koe de, aite no me o mite, kimochi o komete, aisatsu suru you ni shimasu.
   English: When greeting, do so brightly, energetically, with a smile, in a voice that reaches the other person, while looking them in the eye, and with heartfelt intention.

Question 4

接客

Answer 4

(sekkyaku) - Customer service.

Question 5

基本

Answer 5

(kihon) - Basics; foundation.

Question 6

と

Answer 6

(to) - Conditional particle; “when/if.”

Question 7

気持ちよく

Answer 7

(kimochi yoku) - Comfortably; pleasantly.

Question 8

方

Answer 8

(hou) - Person; side.

Question 9

働く

Answer 9

(hataraku) - To work.

Question 10

明るく

Answer 10

(akaruku) - Brightly

Question 11

元気に

Answer 11

(genki ni) - Energetically.

Question 12

笑顔で

Answer 12

(egao de) - With a smile

Question 13

相手

Answer 13

(aite) - The other person.

Question 14

届く

Answer 14

(todoku) - To reach.

Question 15

声

Answer 15

(koe) - Voice.

Question 16

目

Answer 16

(me) - Eyes.

Question 17

見て

Answer 17

(mite) - Look (imperative form of “見る (miru)”).

Question 18

気持ち

Answer 18

(kimochi) - Feeling; emotion.

Question 19

込めて

Answer 19

(komete) - To put into; to include.

Question 20

ようにします

Answer 20

(you ni shimasu) - To make an effort to.

Question 21

接客するうえで覚えておかなければいけないあいさつをいくつかご紹介します。

Answer 21

Translation:

English: We will introduce a few greetings that must be remembered when providing customer service.

Question 22

うえで

Answer 22

(uede) - In the context of; when doing.

Question 23

覚えて

Answer 23

(oboete) - Remembering; to remember (te-form of 覚える).

Question 24

おかなければいけない

Answer 24

Natural meaning: “Must prepare (or remember) in advance.”

Usage in Context:
1. 覚えておかなければいけない
Romaji: Oboete okanakereba ikenai.
English: Must remember in advance.

おか (oka) - Prefix for politeness.
なければ (nakereba) - If not; must.
いけない (ikenai) - Cannot go; must (expresses obligation).

Question 25

A.1「いらっしゃいませ」

Answer 25

Usage: Used to greet customers upon their arrival. Example Sentence: お客様がホテルにいらっしゃった時に、「いらっしゃいませ」と言います。 Romaji: Okyaku-sama ga hoteru ni irasshatta toki ni, "irasshaimase" to iimasu. English: When customers arrive at a hotel, we say, "Welcome."

Question 26

Meaning: English: This is used when customers arrive at a hotel, inn, or visit a restaurant. お客様がホテル・旅館にいらっしゃった時、レストランに来店された時などに使います。

Answer 26

「いらっしゃいませ」

Question 27

来店された

Answer 27

(raiten sareta) - Visited a store; came to a shop (honorific past tense).

Question 28

A.2. 「ありがとうございました」

Answer 28

Usage: Used to thank customers when they leave. Example Sentence: お客様がホテルからお帰りになる時に、「ありがとうございました」と言います。 Romaji: Okyaku-sama ga hoteru kara okaeri ni naru toki ni, "arigatou gozaimashita" to iimasu. English: When customers leave the hotel, we say, "Thank you very much."

Question 29

English: This is used when customers leave a hotel, inn, or restaurant.

Answer 29

2. 「ありがとうございました」

Question 30

2. 「ありがとうございました」 Sentence: お客様がホテル・旅館からお帰りの時、レストランからお帰りになる時などに使います。

Answer 30

"Thank you very much. Meaning: English: This is used when customers leave a hotel, inn, or restaurant.

Question 31

3. 「はい、かしこまりました」 Sentence: お客様のご要望に応えられる時に使います。

Answer 31

Meaning: English: This is used when you can respond to a customer's request. Usage: Used to acknowledge and agree to a request. Example Sentence: お客様のご要望に応じて、「かしこまりました」と答えます。 Romaji: Okyaku-sama no go-youbou ni oujite, "kashikomarimashita" to kotaemasu. English: In response to the customer’s request, we say, "Certainly."

Question 32

お帰り お帰りになる

Answer 32

(okaeri) - Return (polite form). (okaeri ni naru) - To return (honorific).

Question 33

かしこまり

Answer 33

(kashikomari) - To humbly understand; to comply.

Question 34

応えられる

Answer 34

(kotaerareru) - To respond; to comply (potential form).

Question 35

ご要望

Answer 35

(go-youbou) - Request (polite form).

Question 36

4. 「申し訳ございません」 Sentence: お客様に対して申し訳ないことをしてしまった時、お客様から苦情を言われた時など、お詫びを表明する時に使います。

Answer 36

Meaning: English: This is used when apologizing for a mistake or addressing a complaint. Usage: Used to express a formal apology. Example Sentence: お客様にご迷惑をおかけした際、「申し訳ございません」と謝ります。 Romaji: Okyaku-sama ni gomeiwaku o okake shita sai, "moushiwake gozaimasen" to ayamarimasu. English: When we cause inconvenience to customers, we apologize by saying, "I am deeply sorry."

Question 37

表明する

Answer 37

(hyoumei suru) - To express; to state.

Question 38

言われた

Answer 38

(iwareta) - Said (passive past tense).

Question 39

苦情

Answer 39

(kujou) - Complaint.

Question 40

してしまった

Answer 40

(shite shimatta) - Did (regrettably).

Question 41

申し訳

Answer 41

(moushiwake) - Apology; excuse.

Question 42

5. 「恐れ入りますが、・・・・・」 Sentence: お客様にこちらから何かお願いする時に使います。例えば「恐れ入りますが、こちらでお待ちいただけますでしょうか」などと使います。

Answer 42

Meaning: English: This is used when making a polite request to a customer. For example, "Excuse me, could you please wait here?" Usage: Used to politely ask customers to do something. Example Sentence: Japanese: 恐れ入りますが、こちらでお待ちいただけますでしょうか。 Romaji: Osoreirimasu ga, kochira de omachi itadakemasu deshou ka? English: Excuse me, but could you please wait here?

Question 43

恐れ入ります

Answer 43

(osoreirimasu) - Excuse me; I am humbled. 恐れ (osore) - Fear; awe. 入ります (hairimasu) - To go in; to be humbled (polite form).

Question 44

何か

Answer 44

(nanika) - Something; anything.

Question 45

次に、宿泊施設で働いくうえで覚えておかなければいけない従業員同士のあいさつをいくつか紹介します。

Answer 45

Translation Next, we will introduce some greetings that employees need to remember when working at an accommodation facility.

Question 46

うえで

Answer 46

(ue de) - in the process of; while doing

Question 47

おかなければ

Answer 47

(okanakereba) - must (conditional form)

Question 48

働く

Answer 48

(hataraku) - work

Question 49

覚えて

Answer 49

(oboete) - remember (te-form)

Question 50

いけない

Answer 50

(ikenai) - must not fail to

Question 51

従業員

Answer 51

(jūgyōin) - employees

Question 52

同士

Answer 52

(dōshi) - mutual; fellow

Question 53

いくつか

Answer 53

(ikutsu ka) - some

Question 54

紹介します

Answer 54

(shōkai shimasu) - introduce

Question 55

出勤時には

Answer 55

(shukkinji ni wa) - when coming to work

Question 56

「おはようございます」

Answer 56

(ohayō gozaimasu) - good morning

Question 57

と言います

Answer 57

(to iimasu) - say

Question 58

出勤時には「おはようございます」と言います

Answer 58

Translation: When coming to work, say "Good morning."

Question 59

退勤時は

Answer 59

(taikinji wa) - when leaving work

Question 60

退勤時は「お先に失礼します」と言います

Answer 60

Translation: When leaving work, say "Excuse me for leaving first."

Question 61

退勤する人へは

Answer 61

(taikin suru hito e wa) - to someone leaving work

Question 62

退勤する人へは 「お疲れさまでした」と言います

Answer 62

Translation: To someone leaving work, say "Thank you for your hard work."

Question 63

休憩に入る時は

Answer 63

(kyūkei ni hairu toki wa) - when going on a break

Question 64

休憩に入る時は「休憩に入ります」と言います

Answer 64

Translation: When going on a break, say "I am taking a break."

Question 65

また、従業員同士で名前を呼ぶ時は、名字に「さん」をつけて「〇〇さん」と呼びます。

Answer 65

Translation Additionally, when calling each other by name, attach "san" to the last name and address them as "〇〇-san."

Question 66

従業員同士

Answer 66

(jūgyōin dōshi) - fellow employees

Question 67

呼ぶ時は

Answer 67

(yobu toki wa) - when calling

Question 68

をつけて

Answer 68

(o tsukete) - attach; add

Question 69

と呼びます

Answer 69

(to yobimasu) - call

Question 70

お願いする

Answer 70

(onegai suru) - To request; to ask.

Question 71

お待ち

Answer 71

(omachi) - Waiting (polite form of 待つ).

Question 72

でしょうか

Answer 72

(deshou ka) - Polite question marker; "could you?"

Question 73

5. 「恐れ入りますが、・・・・・」 Sentence: お客様にこちらから何かお願いする時に使います。例えば「恐れ入りますが、こちらでお待ちいただけますでしょうか」などと使います。

Answer 73

Meaning: English: This is used when making a polite request to a customer. For example, "Excuse me, could you please wait here?" Usage: Used to politely ask customers to do something. Example Sentence: Japanese: 恐れ入りますが、こちらでお待ちいただけますでしょうか。 Romaji: Osoreirimasu ga, kochira de omachi itadakemasu deshou ka? English: Excuse me, but could you please wait here?

Question 74

6. 「お待たせいたしました」 Sentence: お客様を何らかの理由でお待たせしてしまった時に使います。

Answer 74

Meaning: English: This is used when customers are kept waiting for some reason. Usage: Used to apologize after causing a delay. Example Sentence: Japanese: お待たせいたしました。お待ちいただきありがとうございます。 Romaji: Omatase itashimashita. Omachi itadaki arigatou gozaimasu. English: Thank you for waiting. I apologize for the wait.

Question 75

しまった

Answer 75

(shimatta) - Did (regrettably, indicating that something was done unintentionally).

Question 76

お待たせして

Answer 76

(omatase shite) - Made someone wait (te-form).

Question 77

待たせ

Answer 77

(matase) - To make wait (causative form of 待つ).

Question 78

7. 「少々お待ちください（ませ）」 Sentence: お客様をお待たせしてしまう場合に使います。例えば「ただいま、〇〇をお持ちいたしますので、少々お待ちください (ませ) 」などと使います。

Answer 78

Meaning: English: Please wait a moment. Usage: Used when informing customers that they need to wait for something. Example Sentence: Japanese: ただいま、〇〇をお持ちいたしますので、少々お待ちください。 Romaji: Tadaima, 〇〇 o omochi itashimasu node, shou shou omachi kudasai. English: I will bring 〇〇 right away, so please wait a moment.

Question 79

お待ち

Answer 79

(o-machi) - Waiting (polite form).

Question 80

少々

Answer 80

(shou shou) - A little; a moment.

Question 81

ので

Answer 81

(node) - Because; so.

Question 82

いたします

Answer 82

(itashimasu) - To do (polite form of する).

Question 83

お持ち

Answer 83

(omochi) - To hold; to bring (polite form of 持つ).

Question 84

ただいま

Answer 84

(tadaima) - Right now; at this moment.

Question 85

くださいませ

Answer 85

(kudasai) - Please (request form). (mase) - Extra polite imperative suffix.

Question 86

8. 「失礼します」 Sentence: お客様のお部屋やレストランのテーブルなどにうかがった時、また、お客様のお部屋やレストランのテーブルなどから離れる時に使います。

Answer 86

Meaning: English: Excuse me. Usage: Used when entering or leaving a customer’s room or table. Example Sentence: Japanese: 失礼します、少々お邪魔いたします。 Romaji: Shitsurei shimasu, shoushou ojama itashimasu. English: Excuse me, I’m just going to take a moment.

Question 87

離れる

Answer 87

(hanareru) - To leave; to part.

Question 88

うかがった

Answer 88

(ukagatta) - Visited; asked (humble form of 聞く/行く).

Question 89

テーブル

Answer 89

(teeburu) - Table.

Question 90

失礼

Answer 90

(shitsurei) - Rudeness; impoliteness.

Question 91

2.接客の基本姿勢とおじぎ あいさつは接客の基本です。お客様にあいさつをすると、お客様は気持ちよく滞在す ることができます。また、あいさつをした方も気持ちよく働くことができます。あい さつする時は、明るく元気に笑顔で、 相手に届く声で、 相手の目を見て 、気持ちを込 めて、あいさつするようにします。 接客をする際には、基本姿勢とおじぎが大変重要です。 基本姿勢 1. 背筋を伸ばす 2. お腹を引き、あごは軽く引く 3. 肩の力を抜き、腹よりやや下の位置で右手を下にして軽く重ねる ( 男性は自然に横に下げても良い） 4. 自然な表情で、お客様には笑顔を忘れない

Answer 91

Translation: Greetings are the foundation of customer service. Translation: When you greet customers, they can enjoy a pleasant stay. Translation: Additionally, the person who greeted can work comfortably as well. Translation: When greeting, do so cheerfully, energetically, with a smile, in a voice that reaches the other person, while looking into their eyes, and putting emotion into it. Translation: When providing customer service, basic posture and bowing are very important. Translation of Basic Posture 1. Straighten your back. 2. Pull in your stomach and slightly tuck in your chin. 3. Relax your shoulders, and place your right hand lightly overlapping the left, slightly below your stomach (men may naturally lower their arms to the sides). 4. Maintain a natural expression and don’t forget to smile at the customer.

Question 92

接客

Answer 92

(sekkyaku) - customer service

Question 93

基本

Answer 93

(kihon) - foundation; basic

Question 94

接客の基本姿勢とおじぎ

Answer 94

(Customer Service Basic Posture and Bowing)

Question 95

あいさつは接客の基本です。

Answer 95

Translation: Greetings are the foundation of customer service.

Question 96

気持ちよく

Answer 96

(kimochi yoku) - comfortably;

Question 97

滞在

Answer 97

(taizai) - stay

Question 98

お客様にあいさつをすると、お客様は気持ちよく滞在することができます。

Answer 98

Translation: When you greet customers, they can enjoy a pleasant stay.

Question 99

また、あいさつをした方も気持ちよく働くことができます。

Answer 99

Translation: Additionally, the person who greeted can work comfortably as well.

Question 100

あい さつする時は、明るく元気に笑顔で、 相手に届く声で、 相手の目を見て 、気持ちを込めて、あいさつするようにします。

Answer 100

Translation: When greeting, do so cheerfully, energetically, with a smile, in a voice that reaches the other person, while looking into their eyes, and putting emotion into it.

Question 101

笑顔

Answer 101

(egao) - smile

Question 102

明るく

Answer 102

(akaruku) - cheerfully

Question 103

相手

Answer 103

(aite) - the other person

Question 104

声

Answer 104

(koe) - voice

Question 105

届く

Answer 105

(todoku) - reach

Question 106

込めて

Answer 106

(komete) - with emotion to put into (e.g. emotion, effort)

Question 107

ように

Answer 107

(yō ni) - in such a way

Question 108

接客をする際には

Answer 108

(When Doing Customer Service)

Question 109

大変

Answer 109

(taihen) - very

Question 110

接客をする際には、基本姿勢とおじぎが大変重要です。

Answer 110

Translation: When providing customer service, basic posture and bowing are very important.

Question 111

基本姿勢

Answer 111

(Basic Posture)

Question 112

背筋を伸ばす

Answer 112

(sesuji o nobasu) - straighten your back

Question 113

あごは軽く引く

Answer 113

(ago wa karuku hiku) - slightly tuck in your chin

Question 114

肩の力を抜き

Answer 114

(kata no chikara o nuki) - relax your shoulders

Question 115

お腹を引き

Answer 115

(onaka o hiki) - pull in your stomach

Question 116

お腹を引き、あごは軽く引く

Answer 116

Pull in your stomach and slightly tuck in your chin.

Question 117

肩の力を抜き、腹よりやや下の位置で右手を下にして軽く重ねる ( 男性は自然に横に下げても良い）

Answer 117

Relax your shoulders, and place your right hand lightly overlapping the left, slightly below your stomach (men may naturally lower their arms to the sides).

Question 118

自然な表情で、お客様には笑顔を忘れない

Answer 118

Maintain a natural expression and don’t forget to smile at the customer.

Question 119

忘れない

Answer 119

(wasurenai) - Do not forget.

Question 120

自然な

Answer 120

(shizen na) - Natural.

Question 121

表情

Answer 121

(hyoujou) - Facial expression.

Question 122

(男性は自然に横に下げても良い)

Answer 122

Meaning: English: (Men can naturally lower their arms to the sides.) Usage: Specifies an alternative posture for men in customer service or formal settings.

Question 123

下げて

Answer 123

(sagete) - Lower; let down (te-form of 下げる).

Question 124

重ねる

Answer 124

(kasaneru) - To overlap; to stack.

Question 125

軽く

Answer 125

(karuku) - Lightly; gently.

Question 126

下にして

Answer 126

(shita ni shite) - Place below; put underneath.

Question 127

右手

Answer 127

(migite) - Right hand.

Question 128

位置

Answer 128

(ichi) - Position; place.

Question 129

やや

Answer 129

(yaya) - Slightly.

Question 130

下

Answer 130

(shita) - Below; under.

Question 131

腹

Answer 131

(hara) - Belly; abdomen.

Question 132

抜き

Answer 132

(nuki) - To relax; to let go (stem form of 抜く).

Question 133

肩の力を抜き、腹よりやや下の位置で右手を下にして軽く重ねる

Answer 133

Vocabulary Breakdown: 1. 肩 (kata) - Shoulders. 2. の (no) - Possessive particle; "of." 3. 力 (chikara) - Strength; tension. 4. を (o) - Object marker. 5. 抜き (nuki) - To relax; to let go (stem form of 抜く). 6. 腹 (hara) - Belly; abdomen. 7. より (yori) - Than; compared to. 8. やや (yaya) - Slightly. 9. 下 (shita) - Below; under. 10. の (no) - Possessive particle. 11. 位置 (ichi) - Position; place. 12. で (de) - Particle indicating location or method. 13. 右手 (migite) - Right hand. 14. を (o) - Object marker. 15. 下にして (shita ni shite) - Place below; put underneath. 16. 軽く (karuku) - Lightly; gently. 17. 重ねる (kasaneru) - To overlap; to stack. Meaning: English: Relax your shoulders, and lightly place your right hand under your left hand slightly below your belly. Usage: Describes proper hand positioning for standing in a polite and professional manner.

Question 134

お腹を引き、あごは軽く引く

Answer 134

Vocabulary Breakdown: 1. お腹 (onaka) - Stomach; abdomen (polite). 2. を (o) - Object marker. 3. 引き (hiki) - To pull in (stem form of 引く). 4. あご (ago) - Chin. 5. は (wa) - Topic marker. 6. 軽く (karuku) - Lightly; gently. 7. 引く (hiku) - To pull. Meaning: English: Pull in your stomach and lightly tuck your chin. Usage: Instructions for maintaining a polite and professional posture.

Question 135

引き

Answer 135

(hiki) - To pull in (stem form of 引く).

Question 136

お腹

Answer 136

(onaka) - Stomach; abdomen (polite).

Question 137

あご

Answer 137

(ago) - Chin.

Question 138

お腹を引き、あごは軽く引く

Answer 138

Vocabulary Breakdown: 1. お腹 (onaka) - Stomach; abdomen (polite). 2. を (o) - Object marker. 3. 引き (hiki) - To pull in (stem form of 引く). 4. あご (ago) - Chin. 5. は (wa) - Topic marker. 6. 軽く (karuku) - Lightly; gently. 7. 引く (hiku) - To pull. Meaning: English: Pull in your stomach and lightly tuck your chin. Usage: Instructions for maintaining a polite and professional posture.

Question 139

背筋を伸ばす

Answer 139

Vocabulary Breakdown: 1. 背筋 (sesuji) - Spine; back muscles. 2. を (o) - Object marker. 3. 伸ばす (nobasu) - To stretch; to straighten. Meaning: English: Straighten your spine. Usage: Used as a guideline for proper posture, especially in formal situations or customer service.

Question 140

また、接客するお客様に敬意を表すのがおじぎです。 お客様の顔を見ながら接客し、 その後におじぎをします。 おじぎにはいくつか種類があります。 それぞれのおじぎを適切に使いこなすことが重要です。

Answer 140

English: Furthermore, bowing is a way to show respect to customers. English: Look at the customer’s face while serving them, and then bow afterward. English: There are several types of bows. English: It is important to use each type of bow appropriately.

Question 141

伸ばす

Answer 141

(nobasu) - To stretch; to straighten.

Question 142

こなす

Answer 142

(konasu) - To handle well; to master.

Question 143

使いこなす

Answer 143

(tsukai konasu) - To use properly; to master.

Question 144

それぞれ

Answer 144

(sorezore) - Each; respectively.

Question 145

それぞれのおじぎを適切に使いこなすことが重要です。

Answer 145

Vocabulary Breakdown: 1. それぞれ (sorezore) - Each; respectively. 2. の (no) - Possessive particle; "of." 3. おじぎ (ojigi) - Bowing. 4. を (o) - Object marker. 5. 適切に (tekisetsu ni) - Appropriately; properly. 適切 (tekisetsu) - Appropriate; proper. に (ni) - Adverbial particle. 6. 使いこなす (tsukai konasu) - To use properly; to master. 使う (tsukau) - To use. こなす (konasu) - To handle well; to master. 7. こと (koto) - Thing; action (nominalizer). 8. が (ga) - Subject marker. 9. 重要 (juuyou) - Important. 10. です (desu) - Copula; "is." Meaning: English: It is important to use each type of bow appropriately.

Question 146

種類

Answer 146

(shurui) - Types; kinds.

Question 147

おじぎにはいくつか種類があります。

Answer 147

Vocabulary Breakdown: 1. おじぎ (ojigi) - Bowing. 2. に (ni) - Particle indicating the context or target. 3. は (wa) - Topic marker. 4. いくつか (ikutsuka) - Several; a few. 5. 種類 (shurui) - Types; kinds. 6. が (ga) - Subject marker. 7. あります (arimasu) - To exist; to have (polite form). Meaning: English: There are several types of bows.

Question 148

お客様の顔を見ながら接客し、その後におじぎをします。

Answer 148

Vocabulary Breakdown: 1. お客様 (okyaku-sama) - Customer; guest (honorific). 2. の (no) - Possessive particle; "of." 3. 顔 (kao) - Face. 4. を (o) - Object marker. 5. 見ながら (mi nagara) - While looking; observing. 見る (miru) - To see; to look. ながら (nagara) - While doing (simultaneous actions). 6. 接客し (sekkyaku shi) - To serve customers (stem form of 接客する). 7. その後に (sono ato ni) - After that. その (sono) - That. 後 (ato) - After. に (ni) - Directional particle. 8. おじぎ (ojigi) - Bowing. 9. を (o) - Object marker. 10. します (shimasu) - To do (polite form). Meaning: English: Look at the customer’s face while serving them, and then bow afterward.

Question 149

表す

Answer 149

(arawasu) - To express; to show.

Question 150

また、接客するお客様に敬意を表すのがおじぎです。

Answer 150

Vocabulary Breakdown: 1. また (mata) - Also; moreover. 2. 接客する (sekkyaku suru) - To serve customers. 接客 (sekkyaku) - Customer service. する (suru) - To do. 3. お客様 (okyaku-sama) - Customer; guest (honorific). 4. に (ni) - Directional particle; "to." 5. 敬意 (keii) - Respect. 6. を (o) - Object marker. 7. 表す (arawasu) - To express; to show. 8. の (no) - Possessive particle; "of." 9. が (ga) - Subject marker. 10. おじぎ (ojigi) - Bowing. 11. です (desu) - Copula; "is." Meaning: English: Furthermore, bowing is a way to show respect to customers.

Question 151

敬意

Answer 151

(keii) - Respect. 敬意 (けいい, keii) – Respect, Honor, Reverence Vocabulary Breakdown: 1. 敬 (けい, kei) – Respect, Honor, Reverence 2. 意 (い, i) – Mind, Thought, Intention Meaning: "敬意" refers to the feeling of respect or honor towards someone. It is often used in formal situations to express admiration, politeness, or reverence. Example Sentences: 1. 先生に敬意を表します。 (Sensei ni keii o aratamemasu.) – I express my respect to the teacher. 2. 彼の努力に敬意を払うべきだ。 (Kare no doryoku ni keii o harau beki da.) – We should show respect for his efforts. 3. 私はあなたの意見に敬意を持っています。 (Watashi wa anata no iken ni keii o motteimasu.) – I respect your opinion.

Question 152

① 会釈 約 15°前傾 お客様とすれ違う時、食事中のお客様のテーブルにうかがった時、テーブルから離れる時などに使います。

Answer 152

1. 会釈 (eshaku) - A slight bow; nod of acknowledgment. Meaning: English: A slight bow, around 15° forward. 1. 約 15°前傾 Vocabulary Breakdown: 1. 約 (yaku) - Approximately. 2. 15° (juugo-do) - 15 degrees. 3. 前傾 (zenkei) - Forward tilt. Meaning: English: Approximately a 15° forward tilt. 2. お客様とすれ違う時 Vocabulary Breakdown: 1. お客様 (okyaku-sama) - Customer; guest (honorific). 2. と (to) - With; and. 3. すれ違う (surechigau) - To pass by each other; to miss meeting. 4. 時 (toki) - Time; when. Meaning: English: When passing by a customer. 3. 食事中のお客様のテーブルにうかがった時 Vocabulary Breakdown: 1. 食事中 (shokujichuu) - During a meal. 食事 (shokuji) - Meal. 中 (chuu) - During; in the middle of. 2. の (no) - Possessive particle; "of." 3. お客様 (okyaku-sama) - Customer; guest (honorific). 4. の (no) - Possessive particle; "of." 5. テーブル (teeburu) - Table. 6. に (ni) - Directional particle; "to." 7. うかがった (ukagatta) - Visited; called on (humble past form of 伺う). 8. 時 (toki) - Time; when. Meaning: English: When visiting a customer’s table during their meal. 4. テーブルから離れる時などに使います Vocabulary Breakdown: 1. テーブル (teeburu) - Table. 2. から (kara) - From. 3. 離れる (hanareru) - To leave; to move away. 4. 時 (toki) - Time; when. 5. など (nado) - Etc.; and so on. 6. に (ni) - Particle indicating purpose or context. 7. 使います (tsukaimasu) - To use (polite form). Meaning: English: When leaving the table, etc., this is used. Overall Meaning: English: A slight bow (around 15° forward) is used when passing by a customer, visiting their table during a meal, or leaving their table, among other situations.

Question 153

離れる

Answer 153

(hanareru) - To leave; to move away.

Question 154

食事中

Answer 154

(shokujichuu) - During a meal. 食事 (shokuji) - Meal. 中 (chuu) - During; in the middle of.

Question 155

すれ違う

Answer 155

(surechigau) - To pass by each other; to miss meeting.

Question 156

前傾

Answer 156

(zenkei) - Forward tilt.

Question 157

約

Answer 157

(yaku) - Approximately.

Question 158

会釈

Answer 158

(eshaku) - A slight bow; nod of acknowledgment.

Question 159

②普通礼 敬礼 約 30°前傾 お客様をお迎えする時をはじめとして、様々な場面で最も使います

Answer 159

② 普通礼 / 敬礼 Vocabulary: 1. 普通礼 (futsuu rei) - Normal bow. 普通 (futsuu) - Normal; standard. 礼 (rei) - Bow; courtesy. 2. 敬礼 (keirei) - Respectful bow. 敬 (kei) - Respect. 礼 (rei) - Bow; courtesy. Meaning: English: Normal bow / respectful bow. Details: Approximately a 30° forward tilt. --- Sentence: お客様をお迎えする時をはじめとして、様々な場面で最も使います。 --- 1. 約 30°前傾 Vocabulary Breakdown: 1. 約 (yaku) - Approximately. 2. 30° (sanjuu-do) - 30 degrees. 3. 前傾 (zenkei) - Forward tilt. Meaning: English: Approximately a 30° forward tilt. --- 2. お客様をお迎えする時をはじめとして Vocabulary Breakdown: 1. お客様 (okyaku-sama) - Customer; guest (honorific). 2. を (o) - Object marker. 3. お迎えする (omukae suru) - To welcome; to greet (humble form). お (o) - Honorific prefix. 迎え (mukae) - Welcome. する (suru) - To do. 4. 時 (toki) - Time; when. 5. を (o) - Object marker. 6. はじめとして (hajime toshite) - Starting with; including. Meaning: English: Starting with welcoming the customer. --- 3. 様々な場面で最も使います Vocabulary Breakdown: 1. 様々な (samazama na) - Various; diverse. 2. 場面 (bamen) - Scene; situation. 3. で (de) - Particle indicating location or context. 4. 最も (mottomo) - Most; the highest degree. 5. 使います (tsukaimasu) - To use (polite form). Meaning: English: It is used most frequently in various situations. --- Overall Meaning: English: A respectful bow (around 30° forward) is most frequently used in various situations, starting with welcoming customers.

Question 160

普通礼

Answer 160

(futsuu rei) - Normal bow. 普通 (futsuu) - Normal; standard. 礼 (rei) - Bow; courtesy.

Question 161

敬礼

Answer 161

(keirei) - Respectful bow. 敬 (kei) - Respect. 礼 (rei) - Bow; courtesy.

Question 162

はじめとして

Answer 162

(hajime toshite) - Starting with; including.

Question 163

場面

Answer 163

(bamen) - Scene; situation.

Question 164

最も

Answer 164

(mottomo) - Most; the highest degree.

Question 165

③最敬礼 約45°前傾 お客様がお帰りの際にお見送りする時、お客様にお詫びする時などに使います

Answer 165

③ 最敬礼 Vocabulary: 1. 最敬礼 (saikeirei) - Deepest bow; most respectful bow. 最 (sai) - Most; utmost. 敬礼 (keirei) - Respectful bow. 敬 (kei) - Respect. 礼 (rei) - Bow; courtesy. Meaning: English: Deepest bow (approximately a 45° forward tilt). --- Sentence: お客様がお帰りの際にお見送りする時、お客様にお詫びする時などに使います。 --- 1. 約 45°前傾 Vocabulary Breakdown: 1. 約 (yaku) - Approximately. 2. 45° (yonjuu-go-do) - 45 degrees. 3. 前傾 (zenkei) - Forward tilt. Meaning: English: Approximately a 45° forward tilt. --- 2. お客様がお帰りの際にお見送りする時 Vocabulary Breakdown: 1. お客様 (okyaku-sama) - Customer; guest (honorific). 2. が (ga) - Subject marker. 3. お帰り (okaeri) - Return (polite). お (o) - Honorific prefix. 帰り (kaeri) - Return; going back. 4. の (no) - Possessive particle; "of." 5. 際 (sai) - Occasion; time. 6. に (ni) - Directional particle; "on" or "at." 7. お見送りする (omiokuri suru) - To see someone off (humble). お (o) - Honorific prefix. 見送り (miokuri) - Seeing off; farewell. する (suru) - To do. 8. 時 (toki) - Time; when. Meaning: English: When seeing off customers as they leave. --- 3. お客様にお詫びする時などに使います Vocabulary Breakdown: 1. お客様 (okyaku-sama) - Customer; guest (honorific). 2. に (ni) - Directional particle; "to." 3. お詫びする (owabi suru) - To apologize (humble form). お (o) - Honorific prefix. 詫び (wabi) - Apology. する (suru) - To do. 4. 時 (toki) - Time; when. 5. など (nado) - Etc.; and so on. 6. に (ni) - Particle indicating context or purpose. 7. 使います (tsukaimasu) - To use (polite form). Meaning: English: When apologizing to customers, etc., this is used. --- Overall Meaning: English: The deepest bow (approximately 45° forward) is used when seeing off customers as they leave or when apologizing to them. --- Usage: Context: This is the most formal and respectful bow, reserved for significant moments such as farewells or apologies. Example Scenario: When apologizing for a mistake or thanking a departing customer, you use the deepest bow to show utmost respect. Example Sentence: Japanese: お客様にお詫びする際、約45°の最敬礼を行います。 Romaji: Okyaku-sama ni owabi suru sai, yaku yonjuu-go-do no saikeirei o okonaimasu. English: When apologizing to customers, we perform a deepest bow of approximately 45°.

Question 166

お詫びする

Answer 166

(owabi suru) - To apologize (humble form). お (o) - Honorific prefix. 詫び (wabi) - Apology. する (suru) - To do.

Question 167

最敬礼

Answer 167

(saikeirei) - Deepest bow; most respectful bow. 最 (sai) - Most; utmost. 敬礼 (keirei) - Respectful bow. 敬 (kei) - Respect. 礼 (rei) - Bow; courtesy.

Question 168

3.接客の際の話し方 接客する際には、お客様の目を見て、笑顔で話したり、ご案内したりすることが大切です。また、お客様の急なリクエストがあったとしても、すぐにお断りするのではなく、どうしたらお客様のリクエストにお応えできるのか考えること、そしてその場でもし判断ができなければ上司に相談することが重要です。 お客様とお話しする際には、明るくハキハキとした言葉づかいで話すことが大切です。ま た、日本語には敬語というものがあり、お客様を接客する際には、敬語を適切に使う必要があります。敬語には 3 種類あり、それらを使い分ける必要があります。

Answer 168

Sentence 1: 接客する際には、お客様の目を見て、笑顔で話したり、ご案内したりすることが大切です。 Vocabulary Breakdown: 1. 接客する (sekkyaku suru) - To serve customers. 接客 (sekkyaku) - Customer service. する (suru) - To do. 2. 際 (sai) - Occasion; time. 3. に (ni) - Particle indicating purpose or context. 4. は (wa) - Topic marker. 5. お客様 (okyaku-sama) - Customer; guest (honorific). 6. の (no) - Possessive particle; "of." 7. 目 (me) - Eye. 8. を (o) - Object marker. 9. 見て (mite) - Look at (te-form of 見る). 10. 笑顔 (egao) - Smile. 11. で (de) - Particle indicating manner or means; "with." 12. 話したり (hanashitari) - To talk (listing form of 話す). 13. ご案内 (go-annai) - Guidance; information (polite). 14. したり (shitari) - To guide; to show (listing form of する). 15. すること (suru koto) - Doing; the act of. 16. が (ga) - Subject marker. 17. 大切 (taisetsu) - Important. 18. です (desu) - Copula; "is." Meaning: English: When serving customers, it is important to look them in the eye, smile, talk, and guide them. --- Sentence 2: また、お客様の急なリクエストがあったとしても、すぐにお断りするのではなく、どうしたらお客様のリクエストにお応えできるのか考えること、そしてその場でもし判断ができなければ上司に相談することが重要です。 Vocabulary Breakdown: 1. また (mata) - Also; moreover. 2. お客様 (okyaku-sama) - Customer; guest (honorific). 3. の (no) - Possessive particle; "of." 4. 急な (kyuu na) - Sudden; unexpected. 5. リクエスト (rikuesuto) - Request. 6. が (ga) - Subject marker. 7. あった (atta) - Existed; happened (past tense of ある). 8. としても (toshitemo) - Even if; even though. 9. すぐに (sugu ni) - Immediately. 10. お断り (okotowari) - Refusal; declining (polite form). 11. する (suru) - To do. 12. のではなく (no de wa naku) - Not (a negation). 13. どうしたら (dou shitara) - What should (I) do. 14. お客様 (okyaku-sama) - Customer; guest (honorific). 15. の (no) - Possessive particle. 16. リクエスト (rikuesuto) - Request. 17. に (ni) - Particle indicating target. 18. お応え (o-kotae) - Respond (polite form). 19. できる (dekiru) - Can do. 20. のか (no ka) - Indicates uncertainty or inquiry. 21. 考える (kangaeru) - To think; to consider. 22. こと (koto) - Action; thing. 23. そして (soshite) - And then. 24. その場 (sono ba) - That place; that situation. 25. で (de) - Particle indicating location. 26. もし (moshi) - If. 27. 判断 (handan) - Judgment; decision. 28. が (ga) - Subject marker. 29. できなければ (dekinakereba) - If unable to do. 30. 上司 (joushi) - Superior; boss. 31. に (ni) - Particle indicating target. 32. 相談する (soudan suru) - To consult; to discuss. 33. こと (koto) - Action; thing. 34. が (ga) - Subject marker. 35. 重要 (juuyou) - Important. 36. です (desu) - Copula; "is." Meaning: English: Even if the customer has a sudden request, it is important not to decline immediately but to think about how to fulfill the request, and if a decision cannot be made, to consult with your superior on the spot. --- Sentence 3: お客様とお話しする際には、明るくハキハキとした言葉づかいで話すことが大切です。 Vocabulary Breakdown: 1. お客様 (okyaku-sama) - Customer; guest (honorific). 2. と (to) - With; and. 3. お話し (ohanashi) - Conversation; speaking (polite form). 4. する (suru) - To do. 5. 際 (sai) - Occasion; time. 6. に (ni) - Particle indicating context or purpose. 7. は (wa) - Topic marker. 8. 明るく (akaruku) - Brightly; cheerfully. 9. ハキハキと (hakihaki to) - Clearly; crisply. 10. した (shita) - Past form of する (to do). 11. 言葉づかい (kotoba-zukai) - Way of speaking; language usage. 12. で (de) - Particle indicating manner or method. 13. 話す (hanasu) - To speak; to talk. 14. こと (koto) - Action; thing. 15. が (ga) - Subject marker. 16. 大切 (taisetsu) - Important. 17. です (desu) - Copula; "is." Meaning: English: When speaking with customers, it is important to speak cheerfully, clearly, and in a polite manner. --- Sentence 4: また、日本語には敬語というものがあり、お客様を接客する際には、敬語を適切に使う必要があります。 Vocabulary Breakdown: 1. また (mata) - Also; moreover. 2. 日本語 (nihongo) - Japanese language. 3. に (ni) - Particle indicating context. 4. は (wa) - Topic marker. 5. 敬語 (keigo) - Honorific language; polite speech. 6. という (to iu) - Called; known as. 7. もの (mono) - Thing; concept. 8. が (ga) - Subject marker. 9. あり (ari) - Exists (stem form of ある). 10. お客様 (okyaku-sama) - Customer; guest (honorific). 11. を (o) - Object marker. 12. 接客する (sekkyaku suru) - To serve customers. 13. 際 (sai) - Occasion; time. 14. に (ni) - Particle indicating purpose or context. 15. は (wa) - Topic marker. 16. 敬語 (keigo) - Honorific language. 17. を (o) - Object marker. 18. 適切に (tekisetsu ni) - Appropriately. 19. 使う (tsukau) - To use. 20. 必要 (hitsuyou) - Necessity; need. 21. が (ga) - Subject marker. 22. あります (arimasu) - Exists; is necessary (polite form). Meaning: English: Additionally, in Japanese, there is a system of honorifics, and it is necessary to use them appropriately when serving customers. --- Sentence 5: 敬語には 3 種類あり、それらを使い分ける必要があります。 Vocabulary Breakdown: 1. 敬語 (keigo) - Honorific language; polite speech. 2. に (ni) - Particle indicating context. 3. は (wa) - Topic marker. 4. 3 (san) - Three. 5. 種類 (shurui) - Types; kinds. 6. あり (ari) - Exists; there are (stem form of ある). 7. それら (sorera) - Those; them. 8. を (o) - Object marker. 9. 使い分ける (tsukaiwakeru) - To differentiate usage; to use properly. 10. 必要 (hitsuyou) - Necessity; need. 11. が (ga) - Subject marker. 12. あります (arimasu) - Exists; is necessary (polite form). Meaning: English: There are three types of honorifics, and it is necessary to use them appropriately. --- Overall Meaning: When serving customers, it is important to speak clearly, politely, and use proper honorific language. If a sudden customer request arises, think about how to fulfill it, and if unsure, consult a superior. Japanese honorific language (敬語) has three types, and they must be used appropriately. --- Usage: Context: These guidelines are essential for customer service professionals in Japan to maintain politeness and professionalism. Example Scenario: Using respectful language and smiling while assisting a customer ensures a positive experience.

Question 169

使い分ける

Answer 169

(tsukaiwakeru) - To differentiate usage; to use properly.

Question 170

それら

Answer 170

(sorera) - Those; them.

Question 171

敬語

Answer 171

(keigo) - Honorific language; polite speech.

Question 172

接客する

Answer 172

(sekkyaku suru) - To serve customers.

Question 173

という

Answer 173

(to iu) - Called; known as.

Question 174

大切

Answer 174

(taisetsu) - Important.

Question 175

話す

Answer 175

(hanasu) - To speak; to talk.

Question 176

言葉づかい

Answer 176

(kotoba-zukai) - Way of speaking; language usage.

Question 177

ハキハキと

Answer 177

(hakihaki to) - Clearly; crisply.

Question 178

明るく

Answer 178

(akaruku) - Brightly; cheerfully.

Question 179

お話し

Answer 179

(ohanashi) - Conversation; speaking (polite form).

Question 180

相談する

Answer 180

(soudan suru) - To consult; to discuss.

Question 181

上司

Answer 181

(joushi) - Superior; boss.

Question 182

できなければ

Answer 182

(dekinakereba) - If unable to do.

Question 183

判断

Answer 183

(handan) - Judgment; decision.

Question 184

その場

Answer 184

(sono ba) - That place; that situation.

Question 185

考える

Answer 185

(kangaeru) - To think; to consider.

Question 186

のか

Answer 186

(no ka) - Indicates uncertainty or inquiry.

Question 187

お応え

Answer 187

(o-kotae) - Respond (polite form).

Question 188

どうしたら

Answer 188

(dou shitara) - What should (I) do.

Question 189

お断り

Answer 189

(okotowari) - Refusal; declining (polite form).

Question 190

すぐに

Answer 190

(sugu ni) - Immediately.

Question 191

のではなく

Answer 191

(no de wa naku) - Not (a negation).

Question 192

としても

Answer 192

(toshitemo) - Even if; even though.

Question 193

あった

Answer 193

(atta) - Existed; happened (past tense of ある).

Question 194

急な

Answer 194

(kyuu na) - Sudden; unexpected.

Question 195

ご案内

Answer 195

(go-annai) - Guidance; information (polite). したり (shitari) - To guide; to show (listing form of する).

Question 196

尊敬語 目上の人や自分より立場が上の人をうやまい相手を立てる気持ちを表します

Answer 196

尊敬語 (Sonkeigo) --- Sentence: 目上の人や自分より立場が上の人をうやまい相手を立てる気持ちを表します。 --- Vocabulary Breakdown: 1. 目上の人 (meue no hito) - Someone of higher status; superior. 目上 (meue) - Higher position; superior. の (no) - Possessive particle; "of." 人 (hito) - Person. 2. や (ya) - And; as well as (used for listing). 3. 自分 (jibun) - Oneself. 4. より (yori) - Than; compared to. 5. 立場 (tachiba) - Position; standing. 6. が (ga) - Subject marker. 7. 上の人 (ue no hito) - Someone of higher rank or status. 上 (ue) - Higher; above. の (no) - Possessive particle. 人 (hito) - Person. 8. を (o) - Object marker. 9. うやまい (uyamai) - To respect; to revere (stem form of うやまう). 10. 相手 (aite) - The other person; counterpart. 11. を (o) - Object marker. 12. 立てる (tateru) - To elevate; to honor. 13. 気持ち (kimochi) - Feeling; emotion. 14. を (o) - Object marker. 15. 表します (arawashimasu) - To express (polite form of 表す). --- Meaning: English: Respectful language (sonkeigo) expresses feelings of reverence and elevates the status of someone superior or of higher position than oneself. --- Usage: Context: Sonkeigo is used to show respect toward superiors, elders, or customers. Example Scenario: When speaking to a manager or customer, you use sonkeigo to elevate their actions and maintain politeness. Japanese: 社長は会議にいらっしゃいますか？ Romaji: Shachou wa kaigi ni irasshaimasu ka? English: Is the president attending the meeting? いらっしゃいます is the sonkeigo form of いる (iru), meaning "to be."

Question 197

立てる

Answer 197

(tateru) - To elevate; to honor.

Question 198

うやまい

Answer 198

(uyamai) - To respect; to revere (stem form of うやまう).

Question 199

上の人

Answer 199

(ue no hito) - Someone of higher rank or status. 上 (ue) - Higher; above. の (no) - Possessive particle. 人 (hito) - Person.

Question 200

立場

Answer 200

(tachiba) - Position; standing.

Question 201

目上の人

Answer 201

(meue no hito) - Someone of higher status; superior. 目上 (meue) - Higher position; superior. の (no) - Possessive particle; "of." 人 (hito) - Person.

Question 202

謙譲語 自分がへりくだることで相手を立て敬意を表します

Answer 202

謙譲語 (Kenjougo) --- Sentence: 自分がへりくだることで相手を立て敬意を表します。 --- Vocabulary Breakdown: 1. 自分 (jibun) - Oneself. 2. が (ga) - Subject marker. 3. へりくだる (herikudaru) - To humble oneself; to be modest. 4. ことで (koto de) - By doing; through the action of. こと (koto) - Thing; action (nominalizer). で (de) - Particle indicating means or method. 5. 相手 (aite) - The other person; counterpart. 6. を (o) - Object marker. 7. 立て (tate) - To elevate; to honor (imperative stem of 立てる). 8. 敬意 (keii) - Respect; honor. 9. を (o) - Object marker. 10. 表します (arawashimasu) - To express (polite form of 表す). --- Meaning: English: Humble language (kenjougo) expresses respect by humbling oneself and elevating the other person. --- Usage: Context: Kenjougo is used to show deference by making oneself appear lower in status, emphasizing respect for the listener or subject. It is common when referring to one’s own actions or group in relation to others. Example Scenario: When describing your own actions to a customer or superior, you use kenjougo to show humility. --- Example Sentences: 1. Japanese: 私が資料をお持ちいたします。 Romaji: Watashi ga shiryou o omochi itashimasu. English: I will bring the documents. お持ちいたします is the kenjougo form of 持つ (motsu), meaning "to bring." 2. Japanese: 本日はわざわざお越しいただき、ありがとうございます。 Romaji: Honjitsu wa wazawaza o-koshi itadaki, arigatou gozaimasu. English: Thank you very much for making the effort to come today. お越しいただき is the kenjougo form of 来る (kuru), meaning "to come." 3. Japanese: 私がご案内させていただきます。 Romaji: Watashi ga go-annai sasete itadakimasu. English: I will guide you. ご案内させていただきます is the kenjougo form of 案内する (annai suru), meaning "to guide." --- Key Points: Kenjougo focuses on humbling one’s actions to elevate the listener. It is often used in professional or formal contexts, such as when addressing customers, clients, or superiors. ---

Question 203

へりくだる

Answer 203

(herikudaru) - To humble oneself; to be modest.

Question 204

表します

Answer 204

(arawashimasu) - To express (polite form of 表す).

Question 205

丁寧語 「この料理はおいしいです」「旅館へ行きます」などのように語尾に「です」「ます」 「ございます」を付けたり、「お料理」「ご宿泊」など言葉の先頭に「お」「ご」を 付け、言い回しを丁寧にして敬意を表します

Answer 205

丁寧語 (Teineigo) --- Sentence: 「この料理はおいしいです」「旅館へ行きます」などのように語尾に「です」「ます」「ございます」を付けたり、「お料理」「ご宿泊」など言葉の先頭に「お」「ご」を付け、言い回しを丁寧にして敬意を表します。 --- Vocabulary Breakdown: 1. この (kono) - This. 2. 料理 (ryouri) - Dish; food. 3. は (wa) - Topic marker. 4. おいしい (oishii) - Delicious; tasty. 5. です (desu) - Polite copula; "is." 6. 旅館 (ryokan) - Japanese inn. 7. へ (e) - Directional particle; "to." 8. 行きます (ikimasu) - To go (polite form). 9. など (nado) - Etc.; and so on. 10. のように (no you ni) - Like; such as. 11. 語尾 (gobi) - Sentence ending; word ending. 12. に (ni) - Particle indicating location or context. 13. ございます (gozaimasu) - Polite form of ある (to be; to exist). 14. 付けたり (tsuketari) - To attach; to add (listing form of 付ける). 15. お料理 (o-ryouri) - Dish; food (polite with お). 16. ご宿泊 (go-shukuhaku) - Lodging; stay (polite with ご). 17. など (nado) - Etc.; and so on. 18. 言葉 (kotoba) - Words; language. 19. の (no) - Possessive particle. 20. 先頭 (sentou) - Beginning; forefront. 21. に (ni) - Particle indicating location or context. 22. お (o) - Polite prefix. 23. ご (go) - Polite prefix (used with Sino-Japanese words). 24. 付け (tsuke) - Adding; attaching. 25. 言い回し (ii-mawashi) - Expression; phrasing. 26. を (o) - Object marker. 27. 丁寧に (teinei ni) - Politely; respectfully. 28. して (shite) - Doing (te-form of する). 29. 敬意 (keii) - Respect; honor. 30. を (o) - Object marker. 31. 表します (arawashimasu) - To express (polite form of 表す). --- Meaning: English: Polite language (teineigo) expresses respect by adding "desu," "masu," or "gozaimasu" at the end of sentences, and by using polite prefixes such as "o" or "go" at the beginning of words like "o-ryouri" (dish) or "go-shukuhaku" (lodging). --- Usage: Context: Teineigo is the most basic form of polite language and is used in almost all formal or professional settings to show respect. It is not limited to superiors or customers and can be used universally. Example Sentences: 1. Japanese: このお料理はとてもおいしいです。 Romaji: Kono o-ryouri wa totemo oishii desu. English: This dish is very delicious. 2. Japanese: 旅館にご宿泊いただきありがとうございます。 Romaji: Ryokan ni go-shukuhaku itadaki arigatou gozaimasu. English: Thank you for staying at the inn. 3. Japanese: 本日は晴天でございます。 Romaji: Honjitsu waseiten de gozaimasu. English: It is sunny today (very polite). --- Key Characteristics: 1. Sentence Endings: です (desu): Polite copula; "is." ます (masu): Polite verb ending. ございます (gozaimasu): Very polite form of "is" or "exists." 2. Polite Prefixes: お (o): Added to native Japanese words (e.g., お茶 (o-cha) - tea). ご (go): Added to Sino-Japanese words (e.g., ご案内 (go-annai) - guidance). --- Summary: Teineigo is the foundation of polite speech in Japanese and is essential for showing respect in everyday conversations. It emphasizes politeness through sentence endings and prefixes, making interactions more formal and courteous.

Question 206

料理

Answer 206

(ryouri) - Dish; food.

Question 207

おいしい

Answer 207

(oishii) - Delicious; tasty.

Question 208

旅館

Answer 208

(ryokan) - Japanese inn.

Question 209

語尾

Answer 209

(gobi) - Sentence ending; word ending.

Question 210

付けたり

Answer 210

(tsuketari) - To attach; to add (listing form of 付ける).

Question 211

先頭

Answer 211

(sentou) - Beginning; forefront.

Question 212

言葉

Answer 212

(kotoba) - Words; language.

Question 213

付け

Answer 213

(tsuke) - Adding; attaching.

Question 214

言い回し

Answer 214

(ii-mawashi) - Expression; phrasing.

Question 215

丁寧に

Answer 215

(teinei ni) - Politely; respectfully.

Question 216

敬意

Answer 216

(keii) - Respect; honor.